Franchise Support Coordinator
CMIT Solutions, Inc. - Austin, TX

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Job Responsibilities

  • Coordinate the managing and administering of key support functions for the product management, partner management and franchise services department
  • Coordinate new franchisee orientation activities
  • Coordinate training schedules and class management
  • Collect and update training content from each Home Office Department
  • Manage the content and maintenance of CMIT’s online repository of marketing, sales, service delivery, partner, reference and franchise information
  • Coordinate franchisee Launch Group, Mastermind Group and Coaching schedules
  • Assist in administration of CMIT Partner Management activities
  • Assist in administration of Product Development activities
  • Assist in scheduling and administration of Success Checks of franchisees
  • Assist in developing and assembling of presentation content for CMIT Town Hall, webinars, Convention and other CMIT events

Ideal Candidate Skills

  • Strong administration and coordination abilities
  • Excellent verbal and written communication skills
  • Strong collaborative abilities working in a team environment
  • Analytic analysis and presentation skills
  • Technology industry background
  • Ability to prioritize tasks


  • Bachelor’s degree
  • Microsoft Office, especially Word, Excel and Powerpoint
  • 3-5 years’ experience in high level office administration

About CMIT Solutions, Inc.
CMIT Solutions is an Austin-based company creating entrepreneurs who serve small and medium sized businesses (SMB) by managing and protecting their IT infrastructure. We do this with branded Managed IT services. Check our website:
Our thriving and growing network of independently owned offices are located across North America and Canada. Our home office team provides ever evolving technology products and services to our franchisees and their end user clients. We train our franchisees and provide marketing and sales support as well as back office systems that enable their success.

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