CNA Insurance Employee Reviews in United States

Found 201 reviews matching the search
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Good company to work for.
Sales Specialist (Current Employee) –  Las Vegas, NVJune 23, 2016
Built and expanded the agency force in all of Nevada.

Product roll outs, training, problem solving. relationship
building was most the job. Traveled all over Nevada.
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CNA was an exciting place to work at a time of great change in LTC department, I was challenged and learned a great deal.
Claim Professional (Former Employee) –  Horsham, PAJune 10, 2016
I enjoyed learning about the process of working for a Start-Up Operation, as the LTC division brought the Claim Payment and Customer Support Departments back in house from an outsource company. Long Term Care Insurance was new to me and I learned a great deal about all aspects of LTC during my year at CNA.
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A great place to work along with great co-workers.
Mailroom Clerk (Former Employee) –  Ellicott City, MDMay 25, 2016
It was my first time working in a mail room and I've learned quite a few things through that experience. Making sure that my co-workers received supplies or performing troubleshooting on the copiers and printers was a great feeling.
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enjoyed my time there
Worker's Compensation Policy Processor (Current Employee) –  Maitland, FLMay 3, 2016
I have enjoyed working for CNA. Only upseting news I received was that there was not office in NC to be transferred to. Great Co to work with and great staff.
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High Turnover
LAN Admin, Citrix/VMware Support Tech (Current Employee) –  Sioux Falls, SDMay 3, 2016
High Turnover and bad benefits, mostly contract jobs at CNA within the IT department. and the India consulting firms are taking all those over.
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Productive and fun place to work
Sr. Business Analyst (Current Employee) –  Chicago, ILApril 29, 2016
Good place to work, Learn, fun, coordination.They help employees with their careers and understand that not all careers are built the same. They have strong training programs, reimburse tuition for education outside of work, have active, well-thought out platforms for mentoring—especially for women and minorities—and provide pathways for non-traditional career paths.
Pros
timings
Cons
short breaks
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Company in a constant state of flux.
Policy Support (Former Employee) –  Littleton, COApril 21, 2016
Many changes in process trying to increase profitability. Unfortunately, Management seems focused solely on the short term without the patience to wait for a return on their changes which, in commercial insurance, often take years to appear. Makes it tough for those in the trenches to stay motivated and committed when everything might change next week.
Pros
Reasonable place to work.
Cons
Benefits and pay not up to what comparable companies provide to their employees.
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Fun place to work with unlimited snacks!
Systems Administrator (Former Employee) –  Chicago, ILApril 20, 2016
Indeed is a great place to start a career. Sales at this company is fun and teaches an individual team work. A typical day starts off with free breakfast and coffee and you're already motivated to start working. Throughout the day you make calls and send out e-mails. The greatest part is, when a sale is made the representative plays a song of their choice for 30 seconds.
Pros
Company Culture, Free Snacks & Drinks, Experience
Cons
No
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Great company
Worldwide Operations, Project Manager (Former Employee) –  Chicago, ILApril 20, 2016
Great company to work for. Ability to have work-life balance and a challenging career.

Company is big enough to move and grow in as well.

They are not committed to diversity though.
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Awesome job and company to work for.
Accounting Representative (full time) (Former Employee) –  Brookfield, WIApril 13, 2016
Worked for this company 16 years. Great work place, compensation, co-workers and management. Job of relocated to Florida. No willing to relocate family.
Pros
good company, benefits, workplace and co-workers and management
Cons
none
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Paid well for a horrible job.
Client Specialist (Current Employee) –  Maitland, FLApril 12, 2016
- Training is short and inadequate with little to no reinforcement or checks for comprehension. You are expected to pick up the rest on the job.
- Because of this, as you get more proficient you will repeatedly have to clean up other people's mistakes, usually with an angry customer on the phone.
- This is not a sales position, but you are expected to meet a sales quota every month, and offer an up-sell to every policyholder. This is built into your quality metrics as well. You will get smaller bonuses, smaller raises, and will not be able to apply for other positions if you do not meet these goals.
- Management is as overworked and under trained as you, which makes them willing to help but ineffective at best, and apathetic at worst.
- Halfhearted attempts increasing employee engagement are abandoned after a while. No follow though at all.
- All job changes within the department have been lateral moves to get out, or just flat out leaving the company. There have been several of these.
- At least one of our systems goes down once a week.
- Other departments are understaffed and we are expected to pick up the slack.
Pros
It pays well. The benefits aren't bad.
Cons
Minimal training vs maximum expectations. Little to no employee engagement.
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CNA is a productive and growing Insurance company
General File Clerk II (Former Employee) –  Maitland, FLMarch 4, 2016
My rating for the company if not for them i wouldn't have had the opportunity to work for them as long as i did.Because if CNA was located in this area i probably still be employed with them so for me CNA Insurance is a number one rated company for anyone to work for. co-worker were good people to work with
Pros
Always provided somehing for the employees
Cons
Benefits were ok but all companies have good and bad benefits
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Not a good place to work
Admin (Current Employee) –  Timonium, MDMarch 4, 2016
I have been with this company a few years, and many people have come and gone. Most not by choice. Do not make any mistakes if you work for this company.
Pros
OK Benefits
Cons
People do not matter, Just money.
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Great place to work!
Service Associate (Current Employee) –  Maitland, FLFebruary 28, 2016
Management has been wonderful to work with. I advanced quickly, they promote from within. Sadly I'm leaving due to relocation.
Pros
Awesome benefits package, they promote from within, offers option to purchase additional PTO.
Cons
Strict adherence policy, but if you're on time you'll be fine.
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Great place to work
Policy Service Representative (Current Employee) –  Maitland, FLFebruary 16, 2016
You are not micromanaged your expected to have a certain level of production which is very obtainable. Great support system
Pros
Great benefits
Cons
really didnt have any
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Leadership Position
Branch President (Former Employee) –  West Hartford, CTFebruary 12, 2016
Great company. Strong financial acumen. Managed large profit center with 30 employees. Produced superior financial results.
Great leadership and employee development. Well established financial organization.
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Claims adjuster
Designated Account Claims Adjuster (Former Employee) –  Reading, PAJanuary 19, 2016
Their initial training instructor was inept so most of your training will be on the job. They will help you obtain your various claims adjusters licenses in various states. Benefits are fine but are mostly Chicago oriented so finding the appropriate medical specialists, if you need them, are harder in other states. They will promote you until you are finally overwhelmed with far too many claims to effectively work. They pay salary and take good advantage of this by overwhelming you with work. When you've reached the saturation point when you're working 10 - 12 hour days with no hope of catching up with the amount of work that they give you they will unceremoniously dump you. Their turnover rate is very high so expect to have unfinished claims dumped on you when yet another employee leaves.
Pros
good benefits if you are n Illinois
Cons
No balance between work and home life, far too much work, too much time doing self evaluations
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.
Assistant - Support (Current Employee) –  Parsippany, NJDecember 2, 2015
busy, demanding, not all that friendly environment, very segregated with co-workers, not equal, boss is great, fair,
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Commercial Insurance Leader
Commercial Lines Operations Supervisor (Former Employee) –  Reading, PAOctober 25, 2015
Tough work environment were zero tolerance for production errors was the management culture. Little care give to staff. Regional underwriting support that made little sense in how designed. Mid-Atlantic regional processing center that supported West Coast branches instead of Mountain regional processing center supporting those same branches.

Management styles seemed to focus on identifying weak individuals instead of rewarding strong individuals or teams.
Pros
Highly knowledgeable staff. Great corporate industry leader
Cons
High pressure, low reward attitude towards staff
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Management encouraged team work and recognized top performers.
Billing and Collections Coordinator (Former Employee) –  Littleton, COOctober 13, 2015
Management was overall very supportive and worked to develop employees. The most rewarding part of this job was being recognized for a job well done and being able to collaberate with team members to improve processes and procedures.
Pros
Flexible schedules and 37.5 hour work week.Adequate training was provided.
Cons
Attrition rate increased in certain departments and jobs were eliminated, Outsourcing eliminated jobs company wide.
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Overall rating

3.7
Based on 207 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.7
Job Security/Advancement
3.3
Management
3.4
Culture
3.5