Pros: salary/compensation, co-workers
Cons: healthcare, management
I love working here but the focus as of late is outsourcing for cost efficiency. For quite some time, it seems as though we never have enough staff to meet the demands of our customers.
Working here, I have learned about the insurance industry. I had no knowledge coming into this job and have spent the last 8 years learning all about it. I have also been able to strengthen my computer skills from the basics to some extensive microsoft office skills.
I enjoy my co-workers. We have a very solid team and we mesh well. The team has remained pretty consistent since forming in 2009.
The hardest part of my job is understanding the different coverages as we do not handle only one line of business. We are continuously learning.
The most enjoyable part of my job is being able to act as a trusted mentor to my team. I am often called upon to assist in resolving issues and I love problem solving.