IT: Network & Computer Support Assistant
COG Marketers LTD - Saint Johns, MI

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Support the IT dept by completing routine daily, weekly and monthly tasks under the supervision of the Network Manager. Assist with small and large special projects under specific direction.

Responsibilities:

Troubleshoot computer and network problems
Helpdesk: provide computer support to employees
Assist with maintenance and operation of (currently) 50 work stations network
Ensure all daily tasks and backups complete successfully
Troubleshoot company cell phones, renewal, new setups & maintain account
Install, maintain & repair office equipment, computers and local area networks
Maintain & support Cisco Telephony system
Perform hardware/software maintenance (server health checks & monthly remediation)
Develop, update and provide training for software
Setup new users (JDE, network, phone system, email, etc)
Manage trouble ticketing system
Maintain & update website
Any other duties as required by management

Qualifications:

  • Associates degree in a computer science field or equivalent experience
  • Strong logic skills
  • Good communication and people skills
  • Valid drivers’ license and good driving record
  • Cisco and VM Ware experience
  • Available for travel up to 15% of the time

Indeed - 20 months ago - save job - block