Collections Representative
Collection Service Bureau - Scottsdale, AZ

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Thank your for showing interest in Collection Service Bureau! We were founded in 1964 exclusively specializing in receivables management and recovery solutions for the healthcare industry.

We offer a fun atmosphere, a strong work team and opportunities to advance! Please send over your resume for consideration. We are looking for motivated self starters to join our team!

Job Title: Healthcare Recovery Specialist

Pay Rate: hourly pay based on experience + uncapped commission with weekly & monthly bonuses
After 90 days of employment: employees accrue PTO time monthly
After 1 year of employment: 5 days paid sick time / 5 days of accrued vacation time, and 401k options

Hours: Full Time / 40 hours per week
Slant Schedule: Monday - Friday 8:00AM - 5:00PM & then Monday - Thursday 10:00AM - 7:00PM, Friday 8:00 - 5:00PM (no weekends)

CSB currently does not offer medical benefits

Key Job Elements:

1.) Work with consumers to satisfy debt in a timely manner
2.) Handle all calls in a professional manner while taking both inbound and outbound calls
3.) Take checks by phone and credit card payments
4.) Set up monthly payment arrangements with consumers if payment over the phone is not an option
5.) Take insurance, workman compensation, and/or attorney information when given
6.) Accurately notate each account with proper action codes or free form notes
7.) Handle disputed accounts according to company policy, state and federal regulations
8.) Practice great attendance habits and you could become eligible for monthly $200 - $400 bonuses


1.) High School diploma or equivalent
2.) Basic computer knowledge
3.) Must possess excellent communication and problem solving skills
4.) Must be assertive and a self-starter
5.) Must have the drive and willingness to grow and change with the company as needed
6.) Be able to multi-task and effectively work in a faced paced work environment
7.) Must be able to adapt to change