Customer Service / Sales Support
Contour Design - Windham, NH

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Contour Design has a rare opening as a customer service representative with additional opportunity to engage in a sales role. Apply today and gain valuable experience in both areas. Perform the full spectrum of customer service duties while concurrently learning from an exceptionally successful sales team! Expand your skill set while contributing to an award-winning company. As an employee of Contour Design you can expect a professional, nurturing and inspiring environment. We provide a highly competitive benefits package and a paid three week training period.

Potential candidates will be required to perform the following daily tasks:
Customer Service:
∙ Manage all incoming phone calls
∙ Respond to customer inquiries via email or fax
∙ Review and process orders in a timely manner
∙ Provide tracking information and invoices for shipped orders
∙ Enter/update client information in Salesforce.
∙ Process paperwork for trials and demos
∙ Other duties as needed
Inside Sales Support:
∙ Establishing relationships with ergonomic consulting firms and educating them on the features, functions and benefits of the Company's devices
∙ Prospecting by telephone, email and other appropriate channels
∙ Support the sales team as needed.

Preferred Qualifications:
- 1-2 years experience in customer service
- Proficient in Microsoft Office applications
- Experience with CRM software

Contour Design in a global leader of ergonomic computer input devices. We provide revolutionary products that allow people to work safely at their computers without the risk of physical pain or injury. We incorporate people's differences, behavior, and habits into superior design. Ergonomics is not a single solution, but rather a combination of effective well-designed equipment, posture variation, joint flexibility, and good habits. Our products offer the highest degree of ergonomic quality and also inspire work environment optimization.
Contour Design is a leading manufacturer of ergonomic input devices. Since our start in 1995 we have helped thousands of industry professionals experience relief from repetitive stress injuries by providing them with the ultimate alternative to the traditional mouse.

Hours: M-F 9:00 am to 6:00 pm
Start date: ASAP
Please send cover letter and resume, to apply.


Indeed - 21 months ago - save job - block
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Contour Design is committed to improving each product. Please check out our latest product drivers, as we are updating them periodically.