Pros: everything, work location, environment, personell, benefits, management
Cons: currently no or little advancement opportunities
Great Place to Work- is an internal slogan for us, and it truely is a great place to work. It is a friendly work environment, many smiling faces every where you go within the company. There's a lot of encouragement, support from management, and even communication with our VPN's and CEO. There's constant emails updating/informing employees of events that involve the company. Also appreciation dinners, acknowledgments of going above and beyond for customers. Typical day- come in say good morning to everyone in my department sign in to computer, respond to emails, voicemails, and any paperwork left on my desk. We answer phone calls from customers, employees, attorneys, and insurance companies. Attend meetings, trainings, and refresher courses (if on the agenda that day). Hardest part of the job is having to inform a customer we don't cover their request, especially when the customer metions their financial status. Management and co-workers are great, we are like family, at times we have ups and downs mostly when there's a catastrophy or unforseen event. But overall, we know eachother, and we add on different qualities that complete our unit. The most enjoyable part of my job is when I have helped out a customer, even if I was unable to provide what they wanted. Instead provided the service they deserved, and that made them satisfied, that's my favorite part of my job.