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CVS Caremark
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83 reviews

CVS Caremark Employer Reviews

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Productive and great place to work
Web Support/ Email Representative (Former Employee), Richardson, TX –
Pros: rewords
a typical work day would be responding to emails and assist with incoming calls on a daily bases. I learned alot working in with PBM. Loved the management and co-workers, it was more then going to work everyday, it was family. The hardest part of my job was seeing close people leave. The most enjoyable part of my job was working OT with my co-workers – more...  as a family to complete our dead line at the end of the day helping customers. – less
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very high pressured call center
Customer Care Representative (Former Employee), knoxville, TN –
very high pressured call center. very rule and process oriented position
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Overworked underpaid
Assistant Store Manager (Former Employee), Warren, MI –
I was a 45hr salary Assistant manager and typically worked 6-7 days from 45-80 hrs a week. The co-workers were great. Do not expect to have a life outside of work.
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jimmel – May 22, 2012

I worked as a store manager for this company for 3 years . I was supposed to work 45 hours I ended up working 70 to 80 hours. Working for this company was like tough. Anytime I heard the district managers name I started shaking. I use to wake up at 2am and started thinking about How terrible my day was going to be like. Even though we had paid holidays I never took a holiday. At some point in time I ended up using my vacation hours to pay for payroll because the district manager threatened to document me when I went over my hours. IT was a blessing when I was fired and my unemployment was approved. My wife said I was the first person to rejoice being terminated. Please research this company . call the managers talk to them. Stay away.

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Worst company to work for!
Staff Pharmacist (Former Employee), Cherry Hill, NJ –
Pros: benefits and compensation
Cons: everything else
I worked for them for 22 years. Over that time I watched them go from a wonderful customer oriented company into a huge corporation that made numbers their primary focus. They have gone as far as having us call customers at home and practically begging them to refill their prescriptions to increase numbers. While doing this they cut pharmacists and – more...  technician hours and expected us to give the same level of service with less help and still bringing in more scripts. This made for a very dangerous situation for the customers well being and safety. When I voiced my concern on the issue I was simply blown off. At that point I new it was time to find another job. The quality of their field management has also greatly declined over the years also. Terrible company to work for, poor quality of life! – less
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Over all summary
Web Support II (Former Employee), Richardson, TX –
Pros: free lunch
Cons: no employee moral
The changes of different plans, inbound calls about web site, claim processing for pharmacy benefits for retail pharmacy. etc.
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This is a competitive workplace with extreme concentration on overall store activities as well as customer service.
Management / Shift Supervisor (Former Employee), Orlando, FL –
Managing CVS offered a grand perspective on different ways to apply customer service. This company is a staple in many families lives and that is important for the success of our communities. It also helps that most stores offer services 24 hours. In this setting I had the opportunity to learn a great deal and see the effectiveness of our communities – more...  in a different way. – less
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Productive work place
Shift Supervisor (Former Employee), Fort Lauderdale, FL –
Pros: ok workplace
Cons: management was biase
Not stop busy daily. Management could be better and coworkers could be a bit more focused, realistic and customer oriented.
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CVS Caremark is a good company to work for.
Enrollment Coordinator (Current Employee), Irving, TX –
A typical day is usually busy. There are always deadlines to meet and updates to adhere to. This makes adapting to change as strength that is considered a weakness for most people. Co-workers are nice and are always trying to do their best and are always willing to help assist. The hardest part of the job is when mistakes happen, and the results affect – more...  the customer. – less
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It's a ok place to work.
Pharmacy Technician (Former Employee), Miramar, FL –
Pros: big nice cafeteria.
Cons: alot of work.
A typical day at work was challenging. You have to stand for 8 hours and always stay busy. I learned that it's best to work at your own pace to cut down on mistakes. The cool thing about the job is they have a big cafeteria so you don't have to worry about your diet or nutrition.
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Long hours
Particpant Services Rep (Current Employee), san antonio,tc –
Pros: saturday they give out lunch coupons
Cons: they over work you
if you have a family cvs/caremark isnt the job for you. the have mandtory over time all the time.. its like you live there. they arent very understanding when you have to miss work for your childs health,or care if your pregnant they still only care about attendance.
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A great place to learn and show your customer service
Pharmacy Help Desk (Current Employee), Concord, North Carolina –
Pros: continually learning, employee engagment
Cons: lack of immediate promotions, none consistant hours
I enjoy working with this company it keeps you interested. You get the experience of multiple personalities of people along with learning the medical terminology. I had the option of speaking with different roles of the medical field such as prescribers, legal affairs, and government assisatance.
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Productive and work friendly
Data Entry Specialist (Current Employee), Rockville, MD –
Pros: great benefits
Cons: not enough of a challenge
A typical day at work for me would be getting there at least 15 minutes early to prep for my day ahead. I usually work for for two and a half hours creating cases for patients and following up with the doctor offices before I take a five minute break to get a snack from the companies vending machine then its back to work for another two hours before – more...  taking my lunch break then it back to working hard for another three hours.

Ive learned a lot work in my current role over the years as far as dealing with different personalities on a daily basis and as far as the different type of insurances dealt with and learning about each medication we provide.

I have a lot of respect for my management team, they have thought me a lot over the years and they have helped me come a long way in my current role. They are always there to guide me and assist me when ever there's an issues that I may need assistance with.

I enjoy working with my co workers. I work in a very work friendly environment where everyone gets a long great and always willing to lend a helping hand. Everyone has a great personality and great work ethic.

The hardest park of my job would be to leave for the day with out completing a task, that why I make sure I have every task put in front of me completed before my shift ends for the day.

The most enjoyable part of my day is just learning something new everyday and providing great customer service and satisfaction to our clients. – less
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Senior Enrollment Analyst
Senior Enrollment Analyst (Current Employee), Pittsburgh, PA –
Pros: no direct report
Cons: no direct report
Mentor co-workers, work directly with management, manage a strong book of business, manage/lead projects
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Its fast pace and stressful
Pharmacy Technician CPhT (Former Employee), Houston, TX –
Pros: the publicneeds them.
Cons: low pay scale
you are just busy with client services and doctor calls all day.
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CVS Caremark
Customer Service Representative (Former Employee), Scottsdale, AZ –
This job is helping beneficiaries with their Medicare part D plan. I'd answer the phone and answer basic questions of Medicare but with this company I focused on their silverscript medicare pdp plan. Leading customers to the correct department or even disenrolling or enrolling them into the plan. The management was a delight and showed me alot of respect – more...  because of the knowledge I do have in this subject. The co-workers as well were a delight and I truely enjoyed them. The hardest part of theis job was...I didn't have a hard part for this job. I think the best part was being able to share my knowledge and seeing the other side of the coin sort of speak. – less
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Helping customer's with their rx needs and providing outstanding customer service.
Pharmacy Benefits Administrator (Former Employee), Knoxville, TN –
Pros: overtime
Great Company, with the customer focused environment. Benefits were good and great work hours and staff.
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Productive and fun place to work. Also had a Gym
Material Handler (Former Employee), Gurnee, IL –
It was a overall good job great pay, great benefits and excellent work hours
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Productive and fun workplace with great people
IS Service Center Representative (Former Employee), Woonsocket, RI –
Pros: great place to work, amazing and friendly people, welcoming environment, relaxed, helpful
Cons: dealing with angry customers
i had a number of different duties that went with the three jobs.
i learned how to edit and update and intranet site, i answered phones and gave level 1 technical support and i took calls from customers regarding refills and rx. i got along with all my co-workers and had no problems adjusting. the hardest part of the job was dealing with the angry customers, – more...  but i loved every part of being at CVS Caremark, – less
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work
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), MO –
Pros: free lunches
Cons: employees not treated equally
well i liked working there till the supervisor start playing favorites to employees. It was who you was depends on your raise. And my culture didnt matter i seenm them celebrate Black history month but i didnt see them celebrate native american which was my culture. and they get mad if you didnt want your picture taken I had my picture taken for my – more...  badge but not for anything else.
I worked 160 hours in 2 weeks to help them out did you think they give you a thankyou for your hard work. I drove to work in snow that was so deep and slippey which was 30 miles but I had to be there while other that lived closer didnt even make a effort to get to work but did they get in trouble nope
But I came to work cause that was my job. But when my daughter house burnt and put my 6 month granddaughter in the hospital with burns do you think i could get time off to help her out I was told no
Does the compnay treat their employees equally noooooo – less
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interesting industry
Sr. Analyst Human Resources (Current Employee), Scottsdale, AZ –
co-wrokers are fun to work with, and challenage in a professional and productive way.
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About CVS Caremark

CVS Caremark Corporation (CVS Caremark) is a provider of prescriptions and related healthcare services in the United States. It – Read more