They do NOT take care of their employes.
Pros: High stress environment training and drug knowledge for the future.
Cons: Short breaks, understaffed, zero employee retribution, high stress
Typical day is always a struggle. With only 1-2 technicians plus a pharmacist, we must balance between typing up prescriptions at drop off, Fill prescriptions, Answer phone calls, Ring out at front counter and drive-up, Inventory, Doctor Calls, Prescription transfers. Patient out reach calls, FLU SHOTS, and Warehouse deliveries and insurance calls.
I learned about over 100+ drugs. Learned Patience and Problem Solving on the go. Time management. Computer excellence. Customer service and communication through face-to-face interaction, writing, and over the phone.
HORRIBLE NEW EMPLOYEE TRAINING!
High level stress environment!
Shameful employee empowerment and retribution!!
Corporate truly doesn't care about customer service and makes it impossible to give good customer service by being understaffed and cutting hours.
Hardest part of the job is being able to do exactly what the pharmacist does and knowing your getting paid 1/6 less than what they do.
Most enjoyable part is customer interaction and drug knowledge. Fresh air coming through the drive through window. The walk out the front door.