Pros: Great starting wage, somewhat flexible schedule
Cons: Organization, Communication, Constant reminder of being fired, short breaks if you get one, 30 min for lunch
So I left 2 jobs to work here. A lot of my opinions is self responsibility and the what is being said and shown to me by the company,nothing is one sided.
My first frustration is the training.
I am a slow learner so a lot of it I guess is my fault
But on their side,whoever came up with the format just confused me,I would think you would start with your intro script and then jump into your modules.
They also didn't seem ready,example, once we did training on the floor,they did not know who we would be paired up with for shadowing,once on our own they didn't have enough desks,chairs,key boards for the class,not enough trainers to help during the training if you needed assistance,constant issues with computers not working or having to reboot 2 to 3 times and maybe it will work.
Next is the company policies, you can never miss work or be late,so if you have a appointment,car trouble,any situation that could prevent you from work,you better leave 2hrs before your shift starts or be ready to get fired.
Communication was poor,had to find out from employees that the extra dollar for working a pm shift we not be received until after training,maybe,no one had correct information on pay,also some class mates were shorted hours or didn't get paid at all.
I'm currently still in training and I have to keep trying because I have no other income and I need this job but I wish I had done more research by reading reviews and keeping at least one of my jobs till training was over.
Now I'm paying the price,very stressed and depressed while searching for a new job.
As I said before nothing – more... is one sided so if you decide to work here and get hired make sure to get every name and contact so you can refer back to that person, keep a log of questions till you get answers and follow up, pay close attention and ask questions over and over if need be.
My experience isn't great and on some aspects my classmates agree with me,but its hard to say who actually knows what their doing,passing tests doesn't always mean they get it,time will tell who stays more then a month as their turnover is very high and as they say people don't get fired, people fire themselves. – less