CVS automated calls drive everyone insane.
Pros: You get 1 break 30 minute break that gets interrupted almost all the time..
Cons: You don't get a 15 minute break, short staffed, pharmacist doesn't do anything but verify (sometimes), you run around a lot for someone who works out on a daily basis.
Most patients just come in because they get automated phone calls and assume their medication is ready. Most of the time, they don't have anything ready and it's actually just a refill reminder and want their medication to be ready the next second even though you just billed their insurance. The patient gets annoyed at the fact that they have to wait after. Then, they yell at us for bombarding them with five phone calls beginning from 5:30AM to 9PM. The only thing I can tell them is to opt out of the calls but then they want to receive phone calls. You can't win with the automated phone calls. In terms of hours and being staffed, it sucks. They try to cut hours because some stores don't make enough to staff another technician or intern there for a few hours when it's needed. We clean the pharmacy at night and in the morning, if you're not in a 24 hour store, you have to do ready fill - which is what gets automatically filled. Every store is different. Sometimes, patients don't come to pick their medication up. Sometimes, they didn't even want it filled. It's all a part of the medical world.