Auditor (Former Employee), Odessa, TX – May 22, 2014
Pros: company made sure employees were treated fairly, and jobs werecompleted.
Cons: sometime like all work it was hard.
I started in construction rebuild, then went in-house. I learned installation of digital, internet services. I got promoted as I completed different courses set up with supervisors. Got to teach other new people as instructed enjoyed the time and people. Hardest part of job was sometime getting an extension added in, after learning what was needed it – more... became easy. – less
Lead Customer Service Rep (Current Employee), Brookhaven MS – April 25, 2014
Great place to work. Great people & atmosphere. friendly customers. management is great co workers are like family hardest part of job is handling difficult situations a lot of get together with employees
Cable and Broadband Technician (Former Employee), Norfolk, NE – April 1, 2014
Pros: work truck and vaca time
Cons: everything else.
unprofessional environment and management but if you can deal with that and stick it out for the first three years it seems the benefits are worth while and so is the pay. I had no intentions of making it a career though.
Senior Field Technician (Former Employee), Nampa, ID – February 13, 2014
Pros: work atmosphere
Cons: labor intensive
Customer service via installation and set-up of services Plant organization through maintenance and rebuild New plant design and implementation Co-workers very friendly Hardest part of work is extensive crawling in crawl spaces and attics of houses Most enjoyable part of the work was the variety, everyday was different
Great place to work if you have the certifications.
IP Specialist II (Current Employee), Phoenix, AZ – January 23, 2014
Pros: hockey/basketball/baseball tickets
Cons: healthcare/emphasis on certifications
Let me first say I love my job. It is the best job I've had in my career. They put too much emphasis on certifications over job experience and that hurts morale. When my job title changed everything changed. Even though I've never had issues doing the job, I'm now told I must get a certification or risk demotion and I worked hard to get where I'm at.
The company does strive to provide a nice work environment and values their employees.
Solution Specialist I (Former Employee), Phoenix, AZ – September 2, 2013
The benefits provided by Cable One are first rate and they regularly reward their employees by providing lunch for them when they have had to handle a particularly large number of phone calls in a day. Nice break room with snack bar, video games , cable TV , ping pong table, & Foosball table among other amenities. Their training is great and opportunities – more... for advancement abound. Like any call center they do have their set metrics that one must achieve and that does tend to unintentionally put the focus on meeting those at the expense of true customer service. As call center jobs go in the tech field they are probably the best around. – less
Infrastructure / Data Center Manager (Former Employee), Phoenix, AZ – May 20, 2013
Pros: training opportunities
Technology is the better part of the experience. Testing and developing new technology is one of the experiences which stand out. Vendor relationships with technology companies to POC the latest appliances and systems.
Field Technician (Former Employee), McComb, MS – May 16, 2013
I had performed commercial and residential installations. Completed repairs, terminate service, and relocated existing equipment. Used electronic equipment to troubleshoot, diagnose and complete network repairs. The management was very easy to get along and very helpful. The co-workers also was easy to get along and works together like a team player. – more... The most enjoyable part about the job was that I work alone and enjoying the benefit of having free cable service. – less