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Cable One
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33 reviews

Cable One Employer Reviews

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Fun sales work environment
Customer Service Representative (Current Employee), PhoenixJuly 31, 2014
-received inbound calls from current and potential customers
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Fun and competitive place to work
Internet Connectivity Service Representative (Former Employee), Phoenix, AZJuly 17, 2014
Fun and fast paced place to work. Great hours and great pay. I learned a great deal in marketing and organization.
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fun workplace with a great break room
Customer Relations Specialist (Former Employee), Phoenix, AZJuly 8, 2014
Pros: free lunches and massages
Cons: sitting too much
worked as a customer service rep assisting customer with their cable tv inquires
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They offer good insurance & a nice big break room w/a flat screen tv & video games. Cons: Mgmt sucks.
Tech Support Rep (Former Employee), PHOENIX, AZJuly 2, 2014
Pros: good insurance. big break room w/flat screen tv & video games.
Cons: mgmt backstabs & lies.
They are NOT a good company to work for.

They do have good health insurance.

However, the supervisors are back stabbers & liars.
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Benefits, good people to work with
Auditor (Former Employee), Odessa, TXMay 22, 2014
Pros: company made sure employees were treated fairly, and jobs werecompleted.
Cons: sometime like all work it was hard.
I started in construction rebuild, then went in-house. I learned installation of digital, internet services. I got promoted as I completed different courses set up with supervisors. Got to teach other new people as instructed enjoyed the time and people. Hardest part of job was sometime getting an extension added in, after learning what was needed it – more... became easy. – less
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Company Culture Promotes Success
Technical Care Specialist (Current Employee), Phoenix, AZMay 9, 2014
Pros: bonuses quarterly
Cable One provides five weeks of intensive training & offers additional technical training as needed.
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Family Atmosphere
Lead Customer Service Rep (Current Employee), Brookhaven MSApril 25, 2014
Great place to work. Great people & atmosphere.
friendly customers.
management is great
co workers are like family
hardest part of job is handling difficult situations
a lot of get together with employees
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Good job to hold you over.
Cable and Broadband Technician (Former Employee), Norfolk, NEApril 1, 2014
Pros: work truck and vaca time
Cons: everything else.
unprofessional environment and management but if you can deal with that and stick it out for the first three years it seems the benefits are worth while and so is the pay. I had no intentions of making it a career though.
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Productive
Outbound Sales (Former Employee), Phoenix, AZFebruary 28, 2014
Pros: free lunches. understanding management. flexible
Cons: repetetive work
They are an amazing company to work with. Everyone is kind and caring about how your are with the company. I highly recommend working with them with whatever there is.
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No Consistency
Business Account Representative (Former Employee), Bartlesville, OKFebruary 19, 2014
Not a lot of consistency
Extreme lack of training and support
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Highly reliable cable company to work for
Senior Field Technician (Former Employee), Nampa, IDFebruary 13, 2014
Pros: work atmosphere
Cons: labor intensive
Customer service via installation and set-up of services
Plant organization through maintenance and rebuild
New plant design and implementation
Co-workers very friendly
Hardest part of work is extensive crawling in crawl spaces and attics of houses
Most enjoyable part of the work was the variety, everyday was different
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Great place to work if you have the certifications.
IP Specialist II (Current Employee), Phoenix, AZJanuary 23, 2014
Pros: hockey/basketball/baseball tickets
Cons: healthcare/emphasis on certifications
Let me first say I love my job. It is the best job I've had in my career. They put too much emphasis on certifications over job experience and that hurts morale. When my job title changed everything changed. Even though I've never had issues doing the job, I'm now told I must get a certification or risk demotion and I worked hard to get where I'm at.
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Solid company & work environment
Customer Service Associate (Former Employee), Phoenix, AZJanuary 7, 2014
Pros: supportive management, great training program
Cons: stringent schedule, very little flexibility
Solid company & work environment. Supportive management, great training program, many opportunities for advancement.
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The company does strive to provide a nice work environment and values their employees.
Solution Specialist I (Former Employee), Phoenix, AZSeptember 2, 2013
The benefits provided by Cable One are first rate and they regularly reward their employees by providing lunch for them when they have had to handle a particularly large number of phone calls in a day. Nice break room with snack bar, video games , cable TV , ping pong table, & Foosball table among other amenities. Their training is great and opportunities – more... for advancement abound. Like any call center they do have their set metrics that one must achieve and that does tend to unintentionally put the focus on meeting those at the expense of true customer service. As call center jobs go in the tech field they are probably the best around. – less
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Building/Administrative Supervisor
Building/Administrative Supervisor (Former Employee), Phoenix, AZAugust 17, 2013
Hire and provide training to new hire staff and collaborate with HR to interview and select high quality representatives.

Effectively communicate and Implement any changes required, to front administrative staff, members of the leadership team and call center associates.

Provide on-going training and development of team members through effective coaching, – more... motivating and proactive career development.

Provide individual and team motivation through effective use of employee incentive budget and organize incentive programs to focus on results.

Conduct annual performance and merit reviews and establish development plans for each team member.

Direct planning and scheduling of projects with necessary departments.

Contact vendors to obtain information to determine product availability and terms of sale for equipment and supplies.

Coordinate repairs as needed with multiple vendors to ensure safety and the proper function of equipment.

Track electronic equipment daily to ensure the reduction of loss to Cable One.

Oversee new food line from Avanti to ensure quality food is always delivered as specified.

Manage TRP program to ensure that all guidelines are being met with the City of Phoenix.

Skill Set: Microsoft Excel, Microsoft Office, Outlook, Turbo, SharePoint, Power Point – less
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No Comment
Infrastructure / Data Center Manager (Former Employee), Phoenix, AZMay 20, 2013
Pros: training opportunities
Cons: micro-management
Technology is the better part of the experience. Testing and developing new technology is one of the experiences which stand out. Vendor relationships with technology companies to POC the latest appliances and systems.
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Cable Field Technician
Field Technician (Former Employee), McComb, MSMay 16, 2013
I had performed commercial and residential installations. Completed repairs, terminate service, and relocated existing equipment.
Used electronic equipment to troubleshoot, diagnose and complete network repairs. The management was very easy to get along and very helpful. The co-workers also was easy to get along and works together like a team player. – more... The most enjoyable part about the job was that I work alone and enjoying the benefit of having free cable service. – less
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Had adequate facilities
Customer Service Representative (Former Employee), Phoenix, AZMarch 19, 2013
Pros: great job training
Cons: no advancement
Day at work was fun and was happy to help people with their entertainment needs
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Great company to have a career with
Hourly Associate (Current Employee), Phoenix, AZMarch 17, 2013
This is a great company with great benefits. This company is known for promoting from within, which is great for the employee.
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Review of Cable One
Business Account Representative (Former Employee), Fargo, NDJanuary 16, 2013
Great hours and benefits, and they have a great balance of life and work. A little slow at being progressive, but eventually make changes (usually 6 months later) that are beneficial to the company.

About Cable One

Its parent company may feed award-winning journalism to Beltway insiders, but Cable ONE gives small-town folk CNN and The Cartoon – Read more