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526 reviews

Cablevision Employer Reviews

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Fast paste fun environment
Disability Analyst (Current Employee), New York, NYJanuary 21, 2015
Very interesting concept. Friendly comfortable company.
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Great place to Work
Network Field Technician (Current Employee), Parsippany, NJJanuary 19, 2015
Surrounded by like-minded driven people. Amazing atmosphere, creative environment. Plenty of room for advancement. Continuous education options.
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Unless you have to Don't
Customer Service Representative (Former Employee), Shelton, CTJanuary 18, 2015
Pros: it's a job
Cons: the negativity will take over your life
This job will not allow you to advance if you can be happy just being there then go ahead but i would advise you to find somewhere that will value your worth.
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Fast paced
Customer Support Representative (Former Employee), Newark, NJJanuary 16, 2015
Cablevision was a good company to work for, I've had a great learning experience while working there.

Fast pace, never a dull day.

Worked with many personalities, also a great experience

Hardest part of the job was having to say no sometimes

Most enjoyable part of the job was the Customer Satisfaction, knowing you've just made a persons day..
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Good experience
Human Resources Generalist (Former Employee), ConnecticutJanuary 5, 2015
Cons: industry is changing/consolidating
Good experience overall - I would recommend it to friends.
Great salary and benefits - promote from within
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Well you get the gold package..
Technical Support Representative (Former Employee), Melville, NYJanuary 3, 2015
Pros: peers, wages
Cons: cranky customers, some management, advancement opportunites, benefits, healthcare, shift flexability
I will say this about Cablevision. The people you work with and about 95% of management are awesome people. That being said when you initially start training there its a 6 week program and the last week is on the phones in a special room with a buddy type system where you are teamed up with an experienced CSR. You will never be prepared for the type of calls that come thru. Overall, you have to have it in your mindset that customers are calling and are upset about something, however, this can be very draining after 8 hours. My hours there when I started were great 5:30-2am. But when your life changes and you cant work those hours they are not that leinent with changing it. So you are more or less stuck with whatever shift you get. Also working holidays can suck but you do make more money. However, Cablevision does have a habit of laying off people and promising them unemployment and than you hear from these same people how they have to fight this bag bad corporation so that they can feed there kids and find a new job. Also in order to advance there it is going to take 5 years, no mistakes at all, and a masters degree...no joke. BTW the benefits are the WORST!! even though you dont pay for it..god forbid you need to use the insurance prepare to be responisble for up to 20Grand a year.
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Productive and Fun work place
Customer Relations Coordinator (Former Employee), New York, NYDecember 22, 2014
Pros: free cable tv and internet
Cons: short breaks
Working for Cablevision has been a great experience, a good place to learn about new technology especially for cable TV.
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great way to start sales
Retention & Sales Representative (Former Employee), Piscataway, NJDecember 19, 2014
Company offers great opportunity to start sales career great training program and benefits presidents club awards free trip and gadgets makes it an exciting time to work or a start to a sales career, upper managment provides details to sales requierment and goal achievments
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NOT ENOUGH TIME ALLOTED FOR ALL THE TASKS
Field Service Technician (Former Employee), Bethpage, NYDecember 18, 2014
Pros: free triple play svcs
Cons: techs fear productivity demerits
Worked for them many years. Initially a great place but since 2011, ownership and mgmnt more concerned with stats and production than employee retention. Owners probably looking to sell to a national provider
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nice place to work great benefits
Customer Service Representative (Former Employee), Stratford, CTDecember 16, 2014
Pros: great bonuses, ot was available, free cable
Cons: irate customers
A typical day consisted of in-coming call that ranged from 300-500 per day. I resolved customers issue by taking payments, trouble-shooting equipment issues and explanation of the billing cycle.
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Overall a good place to work
Project Management Consultant (Former Employee), Bethpage, NYDecember 16, 2014
Pros: good facilities
Cons: too many reorganizations
A lot of turmoil at the upper levels of management.

They are too quick to reorganize. They don't let management structures mature so there is not enough cohesion within the workforce.

Too many consultants so there is a transient feeling to the workforce.
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Fun place to work
Customer Service Representative (Former Employee), Jericho, NYDecember 10, 2014
Pros: free lunches when bad weather
Cons: some supervisors were not that great
Fast pace, some co-workers were great! great training. the hardest part of the job was when I could not help a customer. the most enjoyable part of the company in storm weather conditions they gave you free lunches all day . Still a lot of work need it to be done in management, and better communication within departments.
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Customer Service / Mentor
Customer Service Representatives/ Mentor (Former Employee), Newark, NJDecember 8, 2014
Pros: great hours along with wonderful mangerment
Cons: need a bigger break area
A typical day at Cablevision will me maintaining billing inquires along with adjustments. Provide prorate billing inquires as well. provide accurate information in reference to billing along with other questions as well.
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Good Place to work
Traffic Manager (Former Employee), Woodbury, NYDecember 1, 2014
Pros: benefits
Good Place to work. I learned a great deal from Upper Management.
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Great
Account Executive (Current Employee), New York, NYNovember 28, 2014
Just starting out but everything is ok starting to get to know people. Work life balance is great. Supervisor is ok. Co-workers are great and we help each other and push to succeed. You have to maintain focus and confidence to maintain quotas.
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Cablevision is fun place to work. Manegers are very friendly.
Technical Consultant (Current Employee), Hicksville NYNovember 25, 2014
Pros: great company to work for
Cablevision is a great company to work for. People are nice and managers and directors are good people. I have been a consultant for three years and would like to get another job as an employee with benefits.
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Life of a field technician
Field Technician (Former Employee), Stamford, CTNovember 24, 2014
Pros: interacting with customers
Cons: dealing with the weather and traffic
Beginning of the Day have a meeting, 30 mins to get your gear ready and equipment for the day.Help and take care of customers concerns. The hardest part is working in different weather elements. Interacting and dealing with customers.
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AMazing Work Place
Front End - Business Analyst (Former Employee), Bethpage, NYNovember 18, 2014
Pros: great benefits
Cons: none that i can think of
Amazing job, amazing benefits, great people, large company. Many offices
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Great Place to work if you work well under pressure
Customer Service Representative (Former Employee), Bronx NYNovember 17, 2014
Pros: great overtime pay
Cons: not enough breaktime
This job is all about what you put in. You give great work and there is great opportunity for advancement. Must have exceptional customer service as you will deal with some difficult customers.
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Good benefits
Application Analyst (Former Employee), Bethpage, NYNovember 13, 2014
Pros: benefits
Cons: having to do more with less
Company does provide good benefits so it does get its money's worth from its employees.

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About Cablevision

Cablevision Systems Corporation is a leading telecommunications and media company with a portfolio of operations that includes – Read more