Cablevision

658 reviews

Cablevision Employee Reviews

  • Job Work/Life Balance
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  • Job Security/Advancement
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Job Work/Life Balance
Compensation/Benefits
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No Winning
Customer Service Representative (Former Employee), MelvilleAugust 24, 2015
Pros: Free cable service
Cons: Non flexible, no days off
Typical day was a call queue of over 300 calls waiting,max time per call given was 8 minutes to finished and if you went over you are in trouble even if it isn't you fault your customer is just trying – more... to figure out how to work their cable equipment or understand a bill. I learnt excellent customer service skills I've taken to other jobs. Management is not understanding or easy to go to with concerns other then work. Co-workers had a lot of drama I avoided. Hardest part was feeling as if your chained to your desk for 8hrs. Most enjoyable part was free cable – less
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Great oppurtunity
outbound sales (Former Employee), jerichoAugust 24, 2015
Pros: money
on the phones, at your desk all day. Constant call flow. Loved the environment. amazing place to work at. Management become friends, coworkers become family.
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Enjoyable Atmosphere
Customer Service Representative (Former Employee), Melville, NYAugust 20, 2015
Co-workers work as a team and very supportive of each others goals. Excellent training to perform your best at your position.
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not so productive
Data Analyst Intern (Current Employee), NYAugust 19, 2015
no job security,
My manager was not sure what he required from the interns
and they dont have specific goals in their minds.
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Family run media company with innovative ideas
Director of Marketing (Former Employee), Woodbury, NYAugust 18, 2015
Cablevision is a leader in the North East media space, and constantly challenges employees to drive the business with visionary thinking.
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growing and improving company
Quality Control and Field Service Technician (Former Employee), Brooklyn, NYAugust 16, 2015
I learned a lot of useful skills in the cable field, also I acquired an extensive knowledge of Brooklyn area and its specifics.
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This is a great experience.You learn a lot at this job and also has plenty room for growth. Also a nice work environment the staff is very family like
UI Developer (Former Employee), Woodbury, NYAugust 14, 2015
Daily answering phones. Learning experience on how to fix cable TV service, process credit card and check payments. Enjoy working with current co-works. The hardest part of the job is dealing with day to day angry customers due to service issues and high bills. Most enjoyable is the continuous parties and BBQ's
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experience
Customer Service Representative (Former Employee), Newark, NJAugust 12, 2015
Pros: coworkers
Cons: mangement
Working at cablevision was definitely a learning experience. Not the best company but also the worst. Company has the ability to grow and be better than competitors
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Cablevision is a nice secure work enviorment with great benefits
Customer Service Representative (Current Employee), Melville, NYAugust 11, 2015
Daily answering phones. Learning experience on how to fix cable TV service, process credit card and check payments. Enjoy working with current co-works. The hardest part of the job is dealing with day to day angry customers due to service issues and high bills. Most enjoyable is the continuous parties and BBQ's
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Pleasant place
Customer Service Rep (Former Employee), Melville, NYAugust 11, 2015
This is a great experience.You learn a lot at this job and also has plenty room for growth. Also a nice work environment the staff is very family like,
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Busy, productive, and fun workplace environment
Customer Service Representative (Current Employee), Shelton, CtAugust 10, 2015
Fun and busy work place with supportive coworkers and management. Which has taught me to learn to be personable to every customer more than treating them as if they were a just another number. Open door policy makes it easy to talk management and communicate, in turn I always had what I needed to be a great contribute to the company.
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Cablevision, the place to be.
Accounts Payable Specialist Sr. Analyst (Current Employee), 1111 Stewart Ave, Bethpage, NY 11714August 8, 2015
Great company to work for. Well recommended for anybody to come work. Positive atmosphere, room for advancement, great benefits.
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very busy atmosphere
Customer Service Representative (Former Employee), Melville, NYAugust 6, 2015
Pros: we were given cablevision video, internet and phone at no montly charge
Cons: some goals they expected were impossible to reach
Learned a great deal working for Cablevision and the benefits were excellent.....they provided us with a lunch room that had tv sets and comfortable chairs for us to relax....it was an extremely stressful job with high demands but we also had a great deal of laughs which broke up the day
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great Job, very fyn
Customer Service Representative II (Current Employee), new jerseyAugust 5, 2015
I love working for cable vision been here for 7 years. Its a wonderful work place. I love making customers happy. The management team are great always go above and beyond to help there workers.
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Customer Lead
Customer Service Team Lead (Current Employee), ..August 4, 2015
Answered questions about this employee previously job should not be included twice. Double populated as I changed positions after promotion.
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Great Benefits and Salary
Account Executive (Current Employee), Jericho, NYJuly 28, 2015
Hardest part of this job is the rejection you receive from customers who are very unhappy with previous experiences they had with the company. They take out this aggression verbally on you and its quite – more... frequent. It takes a toll on your mental well being after a while, so you need to find ways to clear your head and not let it effect your work. You are given a fair share of freedom while your out in the field and management is great at giving you support and the tools to be successful. – less
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Unfair, Management couldnt care less about you
CSR (Former Employee), Newark, NJJuly 27, 2015
Pros: Alot of overtime
Cons: Petty, will terminate you for the smallest things
I worked for Cablevision in 2004. I was fired for wearing a hat to work. This company if very unfair. You have a better chance as coming into this company as a temp, at least you are protected that way. I don't even utilize their television service. If a company fires you for wearing a hat with no write ups or warnings, then guess what else they could fire you for.
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Decent job with great benefits
Field Service Technician (Former Employee), Oakland, NJJuly 26, 2015
I learned a plethora of technical skills related to the cable industry. The job paid for the majority of my schooling and the benefits were very good.
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breaktime
(Optimum) Senior Technical Support Rep (Current Employee), Shelton, CTJuly 21, 2015
Pros: alot of employee perks
Cons: little room to grow
pool tables are great short breaks and big call ques are tough during really busy times wish their was more floor support too.
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Good company to start.
Customer Service Representative (Current Employee), Bethpage, NYJuly 18, 2015
Be promoter, be advisor, be representative of your company. Co-workers are very friendly. Very good company to learn your first ways of development as a professional.
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