Good company to work for.
Direct Sales Coordinator (Former Employee) – Hauppauge, NY – January 22, 2016
Depending on which department you work in, daily life can be anywhere from chaotic and stressful to laid back and fun. Customer contact positions are definitely the most challenging. I spent most of my 25 years at Cablevision dealing with the public. Some days I thought my head would explode but, most days were good. Everything equals out.
When I first started in 1988, there were no computers. We had CRTs with one specific program. Once PCs were made available, a whole new world opened up for most of us. A good portion of training in the workings of Microsoft was done on site and at times in a technical school. Always, there was something new to learn.
With the industry changing on an almost daily basis, many of us found that management did not always do its best to keep the front lines up to date with information. Programs were rolled out with little to no regard for how well they actually worked, because a deadline needed to be met. And rather than work to resolve a problem, it was talked up, down and around and never fixed.
After 25 years, most co-workers are more family than co-workers. You gripe together, you learn together, you teach each other and you grieve together. After work, you sometimes play together. Like a family.
The hardest thing I ever had to deal with was being told I was no longer needed because the department was downsizing. Saying good-bye was very hard and so was not having anyplace to go everyday.
What I most enjoyed was doing my job to the best of my ability and knowing that I may have made someone's day better.
Benefits, healthcare and work/life balance are all part of the pros to working for Cablevision
Lack of advancement and being stuck in a job because you make too much money.