Strategic Accounts Manager (Former Employee) – Jericho, NY – June 27, 2016
I called Cablevision home for a decade before it was sold to Altice USA. The culture and people working for the company were great. There was always room for advancement, if you were willing to work hard.
Free Cable, Great place to work, promotion opportunities available.
Sr. J2EE Developer (Former Employee) – Bethpage, NY – June 21, 2016
Agonizing and inhospitable workplace violates civil rights with glee
Customer Service Team Leader (Former Employee) – Shelton, CT – June 15, 2016
Cablevision is a workplace where institutional discrimination and racism is routinely tolerated and awarded by management. Falsifying reports, lying to customers, lying to employees, backstabbing, hostile competition, and being insulted by those in power is part of the daily experience. No tools are provided to adequately deal with customer problems and management's overall intolerance, condescension, abuse of customers and employees alike, are all what you can expect while you are employed by this organization. For a major corporation, it is the most vile and hostile work experience I have seen in my nearly tenure, not to mention the most disorganized and unprofessional office environment. The company actively treats both its employees and its customers as resources to be harvested and disposed of. Lying to customers and refusing to provide adequate assistance to those in need is a required part of the job. The one silver lining is that benefits and compensation are good, but it is not worth what you must go through to acquire them. Being able to look yourself in the mirror and know that you are not a dishonorable person is more important. Avoid this organization at all costs.
Installation Field Supervisor, State of NJ (Current Employee) – Parsippany, NJ – May 19, 2016
My job is challenging everyday I step into the office and I look forward to facing those challenges with a positive attitude. I work with many different organizations in Cablevision and have a rapport with all of them, all in a different way. I deal with design, service activation, project management and dispatch. I supervise 11 technicians and handle many different issues regarding the jobs for the day, company related issues they face and helping them work through difficult problems they face on the job. I am in charge of safety and quality in my organization and I hold monthly sessions to keep us compliant for the year. The most enjoyable part of the day for me is when I make a difference in getting the jobs to complete for our customers and working with different people everyday to help reach that common goal of customer satisfaction.
Dispatcher/Customer Service (Former Employee) – Oakland, NJ – May 18, 2016
I had a lot of great experiences working there and learned a lot. Was advanced a few times. Great pay. But there were too many chiefs and not enough Indians. I had a great manager there at my last position. He was a great guy. Very helpful.
Technical Support Representative lvl 2 (Current Employee) – Jericho, NY – May 13, 2016
This is a position that demands constant attention and is based on a time and stat system. You are expected to work either a 5 day by 8 hr shift or a 4 day by 10 hr shift. The pay and benefits are adequate. When looking into the work environment it is not adequate and in some cases a heath hazard. Working up to 10 hrs a day with 3 breaks two 15-20 mins breaks and one 30 mins lunch may not be enough. I have learned that working with many people a day can be changeling but rewarding as the general public does need help and will ask for it. Management is a very standard corporate environment. Multiple VP's, Managers and Supervisors that are all interchangeable. The Chain of responsibility escalates form Tech to LEAD to Supervisor then to a Manager. Decisions are made by Upper management and are not always favorable for the lower level employee. The hardest part of the job would be the ever changing upper management. The most enjoyable part of my job is helping a person out of a hard technical situation.