The business hours are M-F 7:00am-6:00pm, but since they don't like to pay too much overtime, they make all of the salaried employees work the full hours including being there early and more often than not staying late. Then the people who are hourly they try to limit to a certain amount per week, while also giving them a heavy workload that cannot usually be kept within the time constraints they have set.
Very long hours (and that was before they extended them by another hour). I'm in the office and you're expected to be here around 6:45 and stay until sometime after 6. Latest, I've stayed was 7:30 I think (but typical/to be expected, would be 6:30-6:45).
Very long especially when I have a long commute home. I work M-F 7-5 pm, sometimes 5:30 pm.
Answered - Customer Service Representative (Current Employee) - Sacramento, CA
Very long hours for very little pay. Certainly just a job and not a career.
Very long for little pay. Overwhelming workload. No help from upper management when asked for assistance. End of month, you aren't allowed to leave until you get an "OK" from regional manager, which could be as late as 10 or 11pm
Very long, and sometimes at "end of month" we would stay close to ten at night. That's a 14 hour day.
Answered - Service Advisor (Former Employee) - San Antonio, TX
7:30-5:30 M-F and Saturday 8-12
Often times you will come in around 7-7:15 and leave around 6.
Answered - Customer Service Representative (Former Employee) - Texas
The hours are ok but they are sticklers about overtime even though when I was interviewed they told me overtime was available.
Answered - Customer Service Representative (Former Employee) - Fort Myers, FL
The hours were great and still gives enough time to see family
Answered - Service Advisor (Current Employee) - Upper Marlboro, MD 20772
730 Am to 530 pm
Answered - Customer Service Representative (Current Employee) - Tempe, AZ