Parts Manager (Current Employee) – Sterling, VA – May 23, 2016
On a daily basic, I print out the missing parts report make sure the parts that's on the report are still coming in that day. I also print the credit report and call on them through the day. When parts come in I check them to the invoice make sure it's correct, I then receive the parts in the system and then put the parts in the appropriate bin so the body guys can find them. I can get away where to five deliveries to ten plus more deliveries a day. In the mix of all that I need to follow up on the parts yet still to arrive and the parts that the body guys are stilling waiting on.
busy fast paced but good i believe most of the typical days begin with tea or the occasional grapefruit then a preliminary walk around the premises assessing safety risks and potential hazards then its off to the races taking care of shop refuse and recyclables.
Office Administrator (Former Employee) – Temecula, CA – November 6, 2017
Management was horrible. All the company cares about is quantity not quality of their work. They say the are all about customer service, however they are not. They do not provide their employees training to do your job to their expectations when they say they will. There are some great people and managers that work for Caliber Collision, however a lot of the higher management do not care.
Painter (Current Employee) – Jacksonville/ Gainesville – October 28, 2017
Great place to work.tbey understand if you have family matters to tend to. And supply the training you need to make your job easier. They strive to do the repairs right the first time.so if you are a cave and pave guy it's not the shop for you. Quality not quantity.ive been in this industry all my life and I'm 54 now.has to be one of the top companyz I have work for.ive been with them over a year now and have no plans on rolling my toolbox.if you are looking for a good home and your not a primadonna this is the shop to be at.
Advisor (Current Employee) – Gaithersburg, MD – October 23, 2017
We where a new shop with nothing in it. We had a build the shop to where it is with little to no help from Caliber. The always said they would "give you the resources to succeed but never did. All the did was complain that we weren't making plan each month and they couldn't afford to help. Maybe they should have thought that before buying a bare shop.
Customer Service Consultant AND Parts Manager (Current Employee) – Orlando, FL – October 21, 2017
Caliber Collision is a company that expects a lot from each center, but they provide all necessary means to do so. I would definitely recommend Caliber Collision to someone looking to work in the body shop field.
Parts Coordinator (Former Employee) – TX – October 17, 2017
They see you as a warm body filling a position, they will not do anything to help you out. They tell you what you want to hear and then take no action on it. I would not recommend this place to anyone. Don’t waste your time trying to work towards any sort of advancement with caliber.
plenty of overtime
poor compensation, hardly any opportunity for advancement
Receptionist/CSR (Former Employee) – San Diego, CA – October 7, 2017
Every work day was different. I learned a lot about the company and how to work with different insurance companies. The work place was very clean and the co workers were always friendly. The hardest part of working at Caliber was management. They over worked us and did not want to give any raises when it was due. I was a service advisor getting paid less than the receptionist. I went on a personal leave due to my husband being in the military we had to go to FL for almost a year. I was suppose to transfer to the location there with out a pay change and when I went into the new shop to interview they told me they could not afford me and would lower by pay. I kindly rejected the new job offer.
employees were easy to work with
managment were not very professional and stressful
Customer service representative (Current Employee) – McKinney, TX – September 20, 2017
Typical day at work -Checking email, answering phones, dealing with customers/insurance, writing estimates, ordering parts, working on cars -How to run a shop and all the responsibilities that come with it
Front Office Receptionist (Former Employee) – Hesperia, CA – September 18, 2017
Work was a great place to be at. Fun, fast pace easy going job. A typical day at work consist of dealing with customers one on one or placing follow up calls every Tuesday and Thursday to inform each and every customer with an update of vehicle status. Greeting customers as they walked in facility. Maintaining a friendly relationship with insurances to assure workflow and loyalty to each insurance individually. Maintaining work area clean.
Co-workers were great to work with, made working that much better.
Auto Detailer (Current Employee) – San Diego, CA – September 9, 2017
Caliber is a good place to start if your looking for something full time. It's possible to advance but you really have to work hard and make noise. My overall rating of caliber is that it's a stepping stone to something better.
Body Shop Technician (Former Employee) – Marlow Heights, MD – September 2, 2017
Great management ,great work environment employees need to be compensated better for their work. You will learn how to work with just about anyone in this type of field and learn different advantages to get the job done.