Parts Manager (Former Employee) – Dallas, TX – February 14, 2014
i was pleased with the procedures and the way the customers were taken care of. often had to work 50-60 hours a week to complete the job, which takes a bit of time away from family. higher pay would have compensated slightly for the time away.
ethical treatment of customers
often long hours, family benefits more expensive than competitors
Caliber Collision is committed to Quality Repairs, and Quality Employees
Lead Technician (Former Employee) – Edmond, OK – September 14, 2016
Caliber Collision is a great company to work for if you give them 100% they will give 100 plus back in return ! Caliber is very committed to making sure their employees have the latest training and tools to insure that their techs are top in the field,
Service Advisor (Current Employee) – Fallston, MD – August 10, 2016
Good place to work but not a great place to work. Shop managers are good. Upper management varies. Co-workers were good in my location. Hardest part is constantly battling with insurance companies and customers.
Body Tech (Current Employee) – Colorado Springs, CO – June 13, 2016
Amazing co-workers (most of them). The office manager hires his friends and NONE of them including the manager shouldn't even be in the automotive business. They get paid more than you to stand around and watch you work because their friend will not fire them. Lots of backstabbing and smiling in your face and talking behind your back.
Upper management is making all the decisions and they are white collar business men who have no idea how to work on vehicles and also shouldn't be in this business.
If you talk to HR they defend all of their management and treat you and talk to you like you are stupid.
I have seen a high turnover rate due to poor management & managers.
Customer Service Representative (Former Employee) – Scottsdale, AZ – May 24, 2016
Working at caliber was a unique experience. I learned that having stable relationships with insurance companies is a must. Caliber gives world class customer service with all the customer comforts provided at each store. For example popcorn at every location to greet you with a home like feel. Management is ever changing and mostly there to assist. Hardest part of the job is understanding all the different requirements of each insurance agency.
Customer comforts makes the body shop not feel like one at all.
Parts Manager (Current Employee) – Sterling, VA – May 23, 2016
On a daily basic, I print out the missing parts report make sure the parts that's on the report are still coming in that day. I also print the credit report and call on them through the day. When parts come in I check them to the invoice make sure it's correct, I then receive the parts in the system and then put the parts in the appropriate bin so the body guys can find them. I can get away where to five deliveries to ten plus more deliveries a day. In the mix of all that I need to follow up on the parts yet still to arrive and the parts that the body guys are stilling waiting on.
disassembled wrecked vehicles to find hidden damage then put vehicles back together with new or repaired parts. i learned how to take pride in how i work and to perform quality repairs in a timely manor
Service Advisor (Current Employee) – Falls Church, VA – March 29, 2016
Some days can be fun, but a lot of the time your days are long and stressful. Very few shops have a great culture and have perfected a good process to make everyone's job easier. There are so many things to do and not enough time in your 10 hour work day to get them done.
If you want to work for a great company and become part of the winning team, join Caliber Collision Center of Clinton!! I'm able to assist customers in restoring the rhythm of their lives and I take great pride in that!
Customer Service Representative (Former Employee) – Fort Worth, TX – February 16, 2016
I enjoyed working at Caliber Collision. Everyone on staff was friendly and hung out outside of work. It was a fast pace work environment but it was enjoyable to help people get their cars back to pre accident condition. The hardest part about the job was dealing with the call center that would mess with the info you put into each file but all we had to do was half a talk with our center manager along with the call center manager to get the situations resolved.
A productive Body shop with good customer service but poor advanvcement capabilitys.
Porter/Detailer/Body Tech Trainee (Current Employee) – San Antonio, TX – January 25, 2016
My typical day at work is getting there super early 7:30. My hours end at about 5:30 but for the most part i stay till 6:30. During that entire time I do whats asked of my position and of course so much more. I also take time through out the day when work is getting low to go learn with the body techs. The co workers are awsome they took a likeing to me almost right away and willing to teach me. The hardest part of my day is working day in day out in the bad weather most of the time. The most enjoyable part of the day is when i learn the body work or mechanical work involving the cars or trucks.