Pros: holiday pay, yearly paid vacations, and great benefits
Cons: cross selling products that do not benefit the customer, teller incentive are too low to make teller have goals.
California Coast credit union was my first banking job. Not knowing much about home loans, rates and CD. CD's are time deposits that are held for a period of time. I instantly feel in love with the family ways california coast showed and the many customer's who held high regards of the company. I value having a good relationship with customers. My management – more... was always helpful and if I had any concern or questions the doors was always open for communication. The co-workers I had at california coast were an amazing group of individuals that I would work with again and many of them made a impact on my life. I learned about mortgages rates, ARMs, how to read credit reports, and provide stellar customer service. A typical day at work we would open five minutes early to service member cash deposits, or checks money orders and cashier checks. Finding discrepancies in member accounts and appropriately refunding fee to customers. Balance cash drawer at the end of the with regular closing procedures. The hardest part of the job was offering customer products that did not fit the individual. The company began focused more on sell's then what the customer really needed. I did not cross sell a product unless I knew it would be in my customer best interest. The most enjoyable part about the job was the people who came doing their daily transaction. The customers made you feel like family. I am a people person and at California coast credit union I got to fully interact with different people everyday and build a rapport them. – less