Pros: work schedule was based around undergrad school scedule
Cons: position only offered to current undergrad students
A typical day consisted of scheduling student counseling session, answering phone,taking messages and informing students on policy changes of the university. I learned to multitask, problem solve, and obtain elevated levels of costumer service to all incoming and current student of the university. Management were hands encouraging and supportive of all staffs growth and development as a employee and student. My co-workers were friendly and uplifting. The hardest part of the job was managing the counselors schedules and staying up to date on changes to their schedules while notifying students of changes and cancellations. The most enjoyable part was helping students with their academic needs and success while enrolled in the university.