When I was working the Customer Service depatment/ Mgt.
Pros: good memories and the friendship
Cons: being on call, not enough time for lunch break, not enough pay.
It was an exicting experience that changed my life. Being on top of Customer Service is difficult because you have to satisfy the customers, even when you can't get them the prodouct or the service they wish to have. It is just basic communication and compromise. I never worked in a slow pace environment and I wouldn't have it any other way. It's not easy working with people on your team. I found how difficult it can be when every individual has there own personal probleml that affects them and from working to there full potential. At the end of the day I realize that I am human as well as every one on my team and that I have maintain proper and professional leadership, attitude, gestures, respect and language.