On my current job I answered phones and assist customers with scheduling right away trips, making reservations for future trips. I help customers with complaints, setting up accounts, helping customers who have accounts set up trips, authorize credit cards and help drivers with questions and directions by using GPS. My co-works are friendly and we work as a team.
I have been part of management team in the past as a Administrative Assistant as the Admin Assistant I handle the company accounts by setting them up, handling all aspect of the account from entering, complaints, and billing.
The hardest part of the job is when there is icy roads or snow. Helping the customers and drivers is enjoyable.
bad weather, no benefits