Productive and fulfilling workplace
Guest Relations Manager/Patient Advocate (Former Employee) – Parkersburg, WV – February 3, 2017
Team building and opportunities to improve patient satisfaction and care.
Facilitate communication between the doctor, nurse, and patient.
Maintain, respond, resolve patient complaints in compliance with regulatory agencies.
Hire, train, supervise, motivate and terminate staff.
Manage time and attendance, inventory, purchasing of capital equipent.
Emergency Management team player.
Conduct classroom based customer service presentations to all new employees
Finanicial reports/graphs, budgeting, performance improvement, projection reports.
Good people to work with