Promotionally Competitive and Residentially Resourceful Place with Plenty Amenities
Leasing Agent/Tier 1 Tech (Current Employee) – Statesboro, GA – March 26, 2016
Most days were spent calling and logging future residents into the company database. Follow-up calls and customer service to current residents was an everyday thing. I learned how much preparation and time goes into coordinating meetings with employees and prospects, planning and executing events, and maintaining a healthy relationship with the property, clientele and co-workers alike. The most challenging part of the job was finding creative new ways to attract more consumers. I was the top-leaser in the company and well respected when it came to customer service. Also, I would manage and coordinate majority network and technical issues inside the office and around the premises. From responding technical support calls to fixing the printer in the technology center, I was the Extensive Networks on property representative.
The Knox Leasing Specialist (Current Employee) – Knoxville, TN – March 22, 2016
The management team is incredible and has always been flexible when necessary. They have taught me everything that I know about leasing and have given me an entirely new perspective on how to be a professional. I enjoy our work environment and the fun team around me.
Maintenance Supervisor (Former Employee) – Chapel hill nc – August 10, 2015
The property that I worked on is approximately 30years old with most units having the original appliances and air conditioning. Have fun getting up at 3 am to a water leak from a rusted out water heater that has flooded 2-3 units. The worst part of the job is the summer time when you have to turn 180 units in 90 days all with a team of very inexperienced technicians and temps. The management will assign tasks and before you can even start the one they have added three more. All this while trying to manage a budget , maintain inventory levels and assist vendors with the many problems that consistently arise. Page after page of work orders for apts that were just recently turned. 5-6 different types of ac . When an ac needs replacing they buy the cheapest possible units. With no one to do the warranty work. A company that has no interest in anything but the bottom line.
A typical day consist of 10 hour days deal with conflict resolutions, team motivation. I enjoy working with my co-workers because when we know how to pool together to meet deadlines. Our corporate management team can be difficult at times. The hardest part of the job would be getting assistance from corporate. The most enjoyable part of my job is the continued learning.
Community assistant (Former Employee) – NC – February 5, 2015
This company provides little to no consideration about their employees. They feed you this "students first" motto but will pull surprise mandatory meetings without proper notice. The on call phone they make you carry and dont pay you for having keeps you from making trips to the library or geoup meetings because ifnyou miss a call they will fire you.Turnover happens so often that you wonder if you will have a job come next friday. Most of floating management is a joke and will hire or fire you based on what you look like or if they like you personally outside of work. The only way to move up is to have a personal relationship with your manager or whoever is making the decisions at the time. Hard work and loyalty means absolutely nothing. All of this for a minimum wage pay check that barely covers rent and leave you in need of a second job so you can put food on the table.
Working day to day to assist students and ensure that there living areas were up to par. I learned alot about maintenance and some things that i may not have known before. My manager was very easy to talk to when i had problems and very helpful in my times of need. The hardest part of the job was trying to give every resident what they needed at all times and ensuring there happiness. The most enjoyable part of the job was completing the work and making the residents happy with what was done.
High turn over at properties and at the corporate office.
Senior leadership is out of touch with both what happens at the properties and what people do at the corporate office.There are multiple (unnecessary) levels of management, which requires double and triple reporting, costing the on-site and corporate team valuable hours. Corporate employees work/life balance depends on who you work for.
Operation VP's and regional managers are very knowledgeable and most seem genuinely invested in mentoring staff. The company advertises they have a good culture, but it is dwindling fast with all of the good people who have left in the past 12-18months.
Community Assistant (Former Employee) – College Station, TX – December 2, 2013
Provided prospective residents with information regarding the community, tour of the complex and followed-up on resident status. Responsible for drafting leases, updating information in the OneSite database and responding to prospective residents emails. Organized monthly events for the residents in assigned buildings to develop sense of community