Pros: great monetary and prize incentives, team outings once a quarter, networking, marketing, training sales associates, traveling to meet equal campus crest employees, benefits, event planning for the college demographic, free apartment, provides annual manager in training program
Cons: long hours without compensation, minimum to no work/life balance, unrealistic expectations, unsupportive senior managers, high turnover of sales associates, young residents
The good stuff: Traveling for sales conferences, annual meetings, assisting others in your same position, meeting other young professional who share your passion in sales, inspiring your leasing team to be their best, networking, event planning, incentives, benefits e.g. 401k, providing great customer service to residents and guarantors, marketing with different medias
The training was insufficient as far as how the day-to-day/hour-to-hour should go. The traveling managers don't give the on-site managers or the staff members the attention, acknowledgement, or credit needed. They are unsupportive and unsympathetic. They give you false impressions of being motivational.
Management is expected to pick up the slack when any position is vacant. They are expected to complete the full-time duties as a manager on top of the work of 40% missing staff AND still meet sales goals. The sales manager position is impossible with the expectations from senior management. The supervisors are young which is fine. However, they tend to react quickly instead of accessing the situation calmly and keeping emotions aside.
There is a ridiculously HIGH turnover rate for leasing consultants. This particular property struggled for a few months without a general manager. The sales manager, maintenance supervisor, and staff members had to pick up majority of general manager tasks.
Campus Crest let employees go temporarily for 3 weeks during the winter with 1 day notice. I'm not sure what ethics they hold when reporting numbers either. There are budget cuts almost every quarter and special permission must be granted for the purchase of necessary office materials such as paper. Once you're gone, don't expect to retain any professional business relationships with the company.
I learned that there is no work/life balance in this job; it consumes you. If you are willing to work 70-hour weeks plus weekends (and not receive compensation for your efforts), then go for it!