Friendly environment consisting of repetitive tasks and productivity
Customer Service Agent- Part Time (Current Employee), Mississauga, ON – April 25, 2012
A typical day at work in this organization entails outbound call center operations and duties to donors across Canada, in search of donations of clothing and household items. These calls are handled through an average six hour shift, with a half hour break in between. In this position I learned to use CCDS systems which take residential home numbers – more... and allow outbound calls to take place. As well, I was able to learn key issues facing not-for-profit organizations (like the CDA), and how heavily they rely on charity donations to keep running for their specific causes. Management style is task-based as opposed to a leadership style encouraging innovation and advancement. Although sometimes the tasks appear strenuous, the environment of friendly coworkers allows for a pleasant time spent while at work. – less
