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Canon Solutions America
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22 reviews

Canon Solutions America Employer Reviews

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Productive Sales Environment
Account Representative (Current Employee), Lake Success, NYApril 9, 2014
Pros: assistance from managers
Cons: cold calling
Working at Canon Solutions America, I have been introduced to a high activity sales office.
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Fast Paced & Customer Driven Company
Purchasing Representative (Current Employee), Burlington, NJMarch 19, 2014
Pros: job security
Cons: the opportunity for advancement is not there
A typical day at Canon Solutions America would be starting at 8:30am. First logging into our computer and opening all the programs that are used for the day. Then running daily reports to do the purchasing of equipment, third party products, software, etc. From there, purchase orders are created, emails answered, along with phone calls providing ETA – more... information. Also while also working with third party vendors for pricing and ETA infomation.

Over the past 9 years of working at CSA, I have learned everything from the order entry process to the distribution, shipping and delivery of equipment.

It's a very detailed oriented job and you need to be very organized. Time management and the abilty to work on and complete many different tasks is key. – less
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No Work / Home balance Goal
Digital Service Specialist (Former Employee), Burlington, NJMarch 13, 2014
Cons: sweat shop enviorment
After a 12 hour workday( 8hrs + 4hrs Overtime) if orders were not completed you were not allowed to go home .If you you stayed till 12:00 am. you were still expected to be at work 8:00 am the next workday.Resources that were supposed to be provided by management team were rarely provided.
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Eventful
Senior Digital Field Service Specialist (Current Employee), Lansing, MIJanuary 26, 2014
Responsible for installation and network install on new machines. Maintenance and repair on all field equipment, inventory control of car stock, customer satisfaction.
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Hardware Sales
Senior Strategic Account Manager (Current Employee), LOS ANGELES, CAJanuary 24, 2014
Combination of desk and field work. Good people, very corporate and difficult to advance. Very silo'd in terms of getting information.
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Excellent place to acquire work experience
Accounts Payable Administrator (Current Employee), Burlington, NJJanuary 12, 2014
Pros: healthcare
Cons: location
Everyday you can find new challenges but easy to accomplish with the help of co-workers and managers which make easier and not stressfull each day responsibilities
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Friendly and professional company.
Convenience Care Representative (Former Employee), New York, NYJanuary 1, 2014
Overall, my experience over my 7 years with this company have been extremely positive. It was only due to unexpected downsizing that I was let go. I would not detract that from my experience nor from recommending this company to anyone interested in its career field. They reward hard work and advancement. I appreciate my time with them.
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Top Heavy Company with too many cooks in the kitchen
Specialist (Current Employee), NJDecember 19, 2013
The company culture has changed over the last few years. They have cut back drastically on all employee recognition, including monetary benefits. There are too many "processes" to go through, which hinders productivity. The lack of accountability on the management level is disturbing.
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Great job.... Moving up is impossible
Service Tech (Former Employee), Gardena, CANovember 22, 2013
Been with the company for many years and it's really a great company for a field technician in means of flexibility. Management isn't all that great and we're tasked to hit different goals from month to month depending on what's thrown down to us from a different area. Sometimes it seems as if they don't realize that west coast area and range is different – more... than Chicago or NY or Philly. – less
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West Coast location relocating
Credit & Collections Rep (Current Employee), Gardena, CAOctober 24, 2013
Great company to work for, but they are moving their West Coast corporate location to Chicago, IL.
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High stress environment with little management intervention
CUSTOMER SERVICE TECHNICIAN II (Current Employee), Anchorage, AKOctober 17, 2013
Hours from 7:30 a.m. until 5 or 5:30 p.m.. Being able to take a lunch break was difficult given the response time requirements for most customers in service area. Became familiar with two new manufacturer's lines of equipment. As stated above, management was seldom present and somewhat difficult to contact. Very little interaction with my co-workers – more... due to field work and client response requirements. The hardest part of the job is to be able to manage work and personal time efficiently. Work was always paramount. The most enjoyable part of the job was the feeling of satisfaction after diagnosing and repairing a particularly difficult problem. – less
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Canon can be a good place to work
GSA Business Analyst (Current Employee), Chicago, ILSeptember 25, 2013
Canon has a good line up of products, good quality, and good people to work with. The Sales /Marketing teams have been able to sell the full line up production level equipment, wide format offerings, printers, MFPs, print management services, and complete facilities management. Over-all not a bad place to work.
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A great place to work.
Senior Credit/Collections Administrator (Former Employee), Trumbull, CTAugust 8, 2013
This is a great place to work. The management team was awesome and I would recommend seeking a career with the organization.
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Hard working, goal setting
IT Support SPECIALIST (Current Employee), Jamesburg, NJJuly 31, 2013
Pros: enjoy job immensely and achieves all goals
Cons: long commute
Strives to find solutions to all computer issues. Great follow up and interpersonal skills.
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Excellent company to work for. I had plans on retiring with them
RECEPTIONIST (Current Employee), Gardena CAJuly 30, 2013
I enjoy working for the company, They do not have a high turn over in employment. They believe in promting within. Unfortunately, they are relocating certain jobs & departments out of Califirnia, which includes mines.
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Great opportunity
Senior Manager, Operations (Former Employee), Tempe, AZJuly 25, 2013
Pros: travel
Cons: work long hours
Canon Solutions America was a great organization to work for. They provide an environment for you to develop your skills, work with colleagues on high level projects and really challenge yourself.
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Great Place to work
Senior Digital Field Service Engineer (Current Employee), Schaumburg ILJuly 11, 2013
Pros: benifits, knowledgeable management, people always there to help.
Cons: entrenched management (not much room to grow)
Canon is a company that continues to grow in both scope and marketplace.
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Entry level
Digital Field Service Technician (Current Employee), Dallas, TXJuly 2, 2013
Canon is a good entry level position for someone to gain experience in the field who hasn't had any.
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I love Canon!!!
Data Management (Current Employee), Burlington, NJMay 13, 2013
The Best I love it.... The People My office and the Managers Are Great!!!!
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Easy work but Slow paced and not challenging.
Site Representative (Current Employee), New York, NYApril 22, 2013
Pros: benefits, hours, ease of responsibilities.
Cons: slow paced, not challenging, repetitive.
Good place to work in if your in school. But not the type of environment one would like to be in if you are Blue collar or simply one who likes to actually work hard and be productive in a fast paced environment.