Pros: Training, benefits
Cons: Working in a call center
Good people to work with. You answer incoming calls from customers all day, so of course you will face the basic downsides of working at a call center. Other than that, they will train you, have good benefits, and it is very hard to get hired from there. Sometimes it feels good to help customers out, other times it is hard to deal with them. Management is good. The raises are not that much, but they do give them to you every year.