Pros: great benefits, solid compensation, union support.
Cons: union constraints, lack of staff respect, minimal support from pathology.
Cape Cod Healthcare is a great place to practice what has been learned through a good medical technology program. The staff is knowledgeable and the lead techs are great at teaching and helping junior staff members. The compensation is near top notch for Massachusetts and the benefits are great as well, however, this is due to a very strong contract with the union.
There are many staff members that simply do not care about helping someone outside of their assigned bench for that particular time period even though there is no lack of competency or experience. The laboratory has minimal direction due to the current lack of a laboratory manager as well as have a large number of laboratory managers being turned over in the recent past. Also, due to the union, there is a larger than normal gap between management and staff; this has created a good deal of tension when decisions need to be made that will ultimately help to increase the quality of patient care but may cause some changes that the staff just cannot seam to handle. Ultimately, this has come to create management that has become blind to some actions of staff which would be better enabled by dealing with the behavior and improving work efficiency and quality.
The pathologists, who normally would do anything to support the laboratory, have a history of siding with the hospital management. This has caused problems in the acquisition of recent equipment and a major change in laboratory information system software that is continually crashing and has caused the laboratory to lose some functionality e.g. no longer being able – more... to auto verify "normal" results.
Problems between shifts seam to occur more often here as well. Night shift employees believe that the day shift employees are "Know It All's" and day shift employees believe that evening shift employees do not do anything after six in the evening.
Some of the staff have been very helpful and others could walk by without a second look.
There is a loose agreement with some of the colleges in the area with a Medical Laboratory Technology program. However, the students are not given enough time per department and there are no didactic lessons held at the hospital.
Although there are many negative constituents that Cape Cod Healthcare has going against it, the upper management has an eye on the future of the organization and is working on changing for the better. Whether or not the changes are coming soon enough is to be determined. – less