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Cape Cod Healthcare
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10 reviews

Cape Cod Healthcare United States Employee Reviews

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Great support staff
RN (Former Employee), VNA Cape CodJanuary 7, 2015
Pros: quality nurses and office staff.
Cons: management.
Was very aware of Management's disdain for Union contract constraints in place to protect Union RNs. Unrealistic, UNSAFE work expectations expecting nurses to go out on SEVERAL calls at night and work their schedule the following day. Legitimate complaints lead to discharge without due process.
Not a greener pasture for sure.
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very high turnover tells you a lot about a workplace
imaging technologist (Former Employee), hyannis, MADecember 26, 2014
Pros: compensation
Cons: management
Disrespectful management, very deceitful, will talk poorly of you when you walk out of the room. If your an imaging technologist, look elsewhere to save yourself from a lot of drama.
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Great Benefits but Union is a Double Edge Blade!
Medical Technologist (Current Employee), Hyannis, MANovember 23, 2014
Pros: great benefits, solid compensation, union support.
Cons: union constraints, lack of staff respect, minimal support from pathology.
Cape Cod Healthcare is a great place to practice what has been learned through a good medical technology program. The staff is knowledgeable and the lead techs are great at teaching and helping junior staff members. The compensation is near top notch for Massachusetts and the benefits are great as well, however, this is due to a very strong contract with the union.
There are many staff members that simply do not care about helping someone outside of their assigned bench for that particular time period even though there is no lack of competency or experience. The laboratory has minimal direction due to the current lack of a laboratory manager as well as have a large number of laboratory managers being turned over in the recent past. Also, due to the union, there is a larger than normal gap between management and staff; this has created a good deal of tension when decisions need to be made that will ultimately help to increase the quality of patient care but may cause some changes that the staff just cannot seam to handle. Ultimately, this has come to create management that has become blind to some actions of staff which would be better enabled by dealing with the behavior and improving work efficiency and quality.
The pathologists, who normally would do anything to support the laboratory, have a history of siding with the hospital management. This has caused problems in the acquisition of recent equipment and a major change in laboratory information system software that is continually crashing and has caused the laboratory to lose some functionality e.g. no longer being able – more... to auto verify "normal" results.
Problems between shifts seam to occur more often here as well. Night shift employees believe that the day shift employees are "Know It All's" and day shift employees believe that evening shift employees do not do anything after six in the evening.
Some of the staff have been very helpful and others could walk by without a second look.
There is a loose agreement with some of the colleges in the area with a Medical Laboratory Technology program. However, the students are not given enough time per department and there are no didactic lessons held at the hospital.
Although there are many negative constituents that Cape Cod Healthcare has going against it, the upper management has an eye on the future of the organization and is working on changing for the better. Whether or not the changes are coming soon enough is to be determined. – less
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Extremely busy blood draws
Phlebotomist (Former Employee), Hyannis, MAOctober 20, 2014
drawning of fasting and non fasting labs
registering pts
verifying insurance
communication with drs
other testings (stool,pregnancy,drug,coumidin)
worked with amazing people and incredible management
loved the relationships I formed with my patients
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love my job
Patient Service Technician (Current Employee), Fountain Medical CenterOctober 3, 2014
Pros: help people overcome their fear of phlebotomi precedures
Cons: patient registration
love my co-workers
Learn a lot about specimen processing
Great suppervisers
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Management is deceitful
RN VNA Hospice (Former Employee), Dennis MASeptember 13, 2014
Management will frequently request the RN do tasks that are not within the job description. Beware the "other tasks as assigned" in the job description you receive!! Management will NOT put in writing the requests they ask of you. They do not back you up if something goes wrong and will get upset if you do not do as they request. (Example; will ask you to pick up narcotics to waste at the office which is against policy). This sets you up for being reprimanded. The CCO sits on the BORN and will not remove herself. Even if you are the best nurse, you work under threat of loosing your license without a foot to stand on if you work here.
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Stable place with possibilities of growth
Revenue Cycle Support Specialist (Current Employee), Falmouth, MASeptember 5, 2014
Very reliable environment, friendly people and strong management
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Rewarding.
Medical Transcriptionist (Former Employee), Hyannis, MAJune 30, 2014
I have been a medical transcriptionist for Cape Cod Healthcare since 1989. This position had to be terminated due to VR technology. From there, I went to work as a transcriber for Memorial Hospital of R.I. as an independent contractor working from home. In 2010, this position was terminated also due to VR. Working as a medical transcriber has been the most rewarding job I've ever had. It is very compatible with my personality, I love working accurately, independently and honestly. I was devastated losing my chosen profession to technology and I have been actively seeking medical transcription employment ever since.
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Great experience
Sr.Manager Community Benefits/Clinical Outreach (Former Employee), HyannisDecember 16, 2011
Pros: largest employer on cape cod
Great benefits and compensation packages. Quality healthcare provider with a commitment to community!