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Capital Bank
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28 reviews

Capital Bank Employer Reviews

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Enjoyed my time here
Teller I (Current Employee), Graham, NCApril 16, 2014
They typical day is very busy from the time we hit the door, the customers are great!
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Small Bank with big ambition
Commercial Real Estate Portfolio Manager (Current Employee), Rockville, MDMarch 16, 2014
My typical work day involves look at daily trends in the local real estate market, learning about all major commercial leases, and residential/commercial developments. Secondly, I interpret the data and information I learn to apply to my forecast model so that Bank mitigates any perceive risk to real estate loans due to depreciation in property values. – more... I enjoy the overall environment, and the people I work with. – less
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n/a
Sr. Commercial Portfolio Manager (Former Employee), Nashville, TNMarch 5, 2014
Pros: good community bank trying to go regional.
Cons: pro bank of america management they are trying to get regional
This is a community bank trying to go regional and is trying hard to keep up with old technology.
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Clients say it best "not a real bank" but sure trying to be.
Personal Banker (Former Employee), miami flFebruary 6, 2014
I worked for capital bank in the southeast florida region as a floater. I was priviledged enough to see that it was not only one branch that was having issues, it was the whole bank entirely. Upper management has no idea what they are doing and the clients see it. They sympathize with the employees and know that the company is forcing them to be selling – more... robots instead of the humble servicing employees of the past. The pressure they put on the branch managers is ridiculous, thats the best part of capital bank all the Branch Managers are new for the most part and come from the Chase's and Wells Fargo's and were only hired for the assumption that they know how to sell. Which they don't these branch managers are used to having a significant amount of staff and walk in clients. This does not exist in Capital bank. There is 4-6 employees max in a branch, and don't be a fool a "Teller Coordinator" is a fancy way of saying your a head teller with ALL the work that goes with being an operations manager. The last straw with me and Capital bank was that every branch I worked at had a branch manager harrasing their Banker and tellers as to why they are not producing. Tellers have an immense amount of pressure to sell. The only reason I ever took the Banker job was because I was told by HR "No goals, no commission". Makes sense right? Pleeeaaseee in the six months I was their they changed the goals three times, and still no commission. The last straw with Capital bank was that a manager that had verbally abused every one of his employees, and those who were not ( floaters), went and fired a teller on the spot because she did not feel comfortable doing something he asked her to do with a loan. Which in banking anyone knows aside from a payment or cutting a check she shouldn't be held accountable for that. He went on to tell her she was "ghetto" and "When I say jump your supposed to say how high". Guess when human resources showed up, the day of? Nope even though the staff pleaded for them to come. They went a month later. Repulsive. And of course the BM is still their and the teller is still unemployed and has to live her life explaining to her son she lost her job because she didnt say "how high " when told to jump. Dont go to Capital bank the money and the offer is not worth it. They are going to ultimately sell the bank again regardless. – less
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Unorganized workplace
Universal Banker (Current Employee), Key West, FLJanuary 3, 2014
Works you like a slave with no breaks. Long shifts, and hardly any training.
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Just a so-so bank with limited opportunity
Bank Teller (Former Employee), City of Sunrise, FLDecember 25, 2013
Pros: great working conditions under metrobank
Cons: too much responsibility for teller under capital bank
Was a Teller for about 7 1/2 years at the Suntrise, Fl. location. Enjoyed my position immensely, great customers and great management under Metro Bank but whem Bank failed, Capital Bank took over and my position was eliminated within a years time. I am quite certain that because I was a senior citizen I was expendable. . My main beef was that nobody – more... stood up for Metro Bank employees during the takeover and a bank of a lesser quality(Turnbery Savings Bank) also a Capital Bank takeover got rid of employees as they wished. Metro Bank never really pushed for Teller's to bring in new business and I believe Capital Bank should have a business development officer for this purpose. Kudos for Charlie Brier and Staff and boos for "napoleon." – less
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worse place I ever worked
branch manager (Former Employee), Knoxville, TNNovember 13, 2013
Pros: lunch hour, good insurance benefits
Cons: high stress, low morale, unable to take time off due to short staffing
If you live in East Tennessee, do not think about applying here. Current management has no idea what they are doing, and it has ruined this bank. Every office is forced to work shorthanded, to levels where it isn't safe. This bank only cares about one thing, and thats money. They don't care about employees or customers at all. I can't begin to explain – more... all the things I saw from Capital Bank, but I can offer a warning. If they call you for an interview in East Tennessee, thank them for their time, and tell them you aren't interested. You will be much better off in the long run. – less
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Typical day at work
FILE CLERK (Former Employee), raleigh ncNovember 12, 2013
Pros: great enviroment
Cons: temp job
greet downstairs personnel. Quiet enviroment. Organizing loan and credit files for a audit
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Training does not help in everyday situations
Teller (Former Employee), Jonesborough, TNNovember 8, 2013
Pros: off on holidays, 17 days pto
Cons: constant threats regarding opening new accounts
The training this company provides does help you in everyday situations. I worked there 11 months and was let go because I followed the training I received and it did not correlate with the procedures that the company has in place. Selling accounts is a must. I was constantly threatened with dismissal if I did not have new accounts every week/month.
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All about making a sale
Teller (Current Employee), Greeneville, TNSeptember 21, 2013
Pros: hour lunch; off on federal holidays
Cons: no breaks; you need a sales background; does not pay well
If you are the best teller (balance everyday, great customer interaction, friendly, helpful) it doesn't matter unless you got a person to open an account or referred someone to make an investment. You do not get paid for what you do. I've been with the company for over 7 years but make $3.50 less that a new part time person. This bank requires sales – more... people. The best part of the job is some of the people I work with. Management changes all the time and then they change the rules all the time too.There is a big turn around of tellers because no one wants to do sales. If you are not a sales person don't work here. – less
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Balancing Cash Vault
Head Teller (Former Employee), Sunrise FloridaSeptember 16, 2013
Pros: sales awards
Cons: hold up, robbery
Asit customer with deposits and withdrawal, making sure they got full use of all banks products.
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small banking institution-community bank feeling
Financial Center Manager (Former Employee), City of Sunrise, FLAugust 21, 2013
Small community bank- personalized service for clients. Limited client base due to lack of locations.
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A Great place to work in.....
Internal Auditor (Former Employee), Amman, JordanJuly 29, 2013
Pros: end of year bonus
Cons: small bank.
I was an internal auditor. I audited Bank & Branches Operations and Treasury Department as well.
I also reconciled Nostreo and Vostro accounts
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Customers come first...
Teller (Former Employee), Fayetteville, NCJuly 28, 2013
If you want to work for a company where senior management has your back and will be there for you....forget about it. Your also not going to be able to go to work and be able to speak your mind on any subject. I loved my job but did not enjoy working for the company.
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Very Professional Work place
Junior Analyst (Former Employee), Miami, FLJuly 17, 2013
I loved the environment and employers. Very professional, respectful and organized.
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Its a job!!!
Sr. Teller (Current Employee), Raleigh areaJuly 9, 2013
I thought the company was wonderful, at first. Back office associates who are suppose to help other bank employees are rude and never have an answer for your problem. The only thing they ever talk about is SALES! SALES! SALES! The only encouragement is to encourage a sale. The turnover is so high, there is never enough help. Associates are made to feel – more... guilty for having doctors appts and Management comes in late and leaves early.... EVERY WEEK!!! If you enjoying selling, whether there is a need or not.. this job is for you!!!!!! – less
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Growing Bank
Head Teller - Teller Coordinator (Former Employee), Morristown, TNJuly 7, 2013
worked 5 days a week from 8am to 5pm Mon. thru Thursday and 6pm on Fridays. Head Teller/Teller Coordinator for a large very busy Branch. Learned internal branch audit skills. I was in charge of gathering all information for monthly audit binder. worked very well with management and co-workers. I don't feel like there was a hardest part of the job because – more... I enjoyed it so much. Providing excellent customer services. – less
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You Are Only A Number to Them...
Branch Manager (Former Employee), TennesseeMay 16, 2013
Pros: decent hours
Cons: everything else.... horrible company to work for. you are not appreciated.
Prior to conversion I LOVED my job and planned to work all the way to retirement. Had wonderful leaders who invested in someone who dug in and worked hard. Then... Capital Bank changed everything. You are treated like a number. They do not care about you as a person and only want to make as much money as they can - no matter the cost. Many customers – more... who had been their for decades left because of all the changes and the CEO was happy about it, "I only care about the customers who pay us for our services" is what he would say. There were numerous state wide conference calls in which you had to report how much money had left your branch that week...and even though it was due to Capital Banks ways of doing business..they always made you feel like you should have retained them. I loved goals....but theirs was unrealistic. I would come in super early and take my work home with me at night...and it still wasn't good enough. I was miserable. Thank goodness I received a job offer elsewhere and left. I just hate Green Bank was bought by Capital Bank... – less
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Capital Bank
Teller I (Current Employee), Spartanburg, SCMay 13, 2013
Clients are my number one! Its not about the client more about how much the bank can make off that client. We are suppose to be here for the client.
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enjoyed getting to know my customers
Just a Teller (Former Employee), raleigh,ncApril 22, 2013
Pros: customer, geting to know your customers
Cons: the whole company, they do not know how to treat their employees, and use and abuse you and treat you like trash, you let higher up managment know and still dont do nothing about it
at first when i started working there, it was great,till they foreced me to relocated to a branch that had poor managment skills, so once i was shift around i got settled at the new branch bc of all that i had lost my schooling, which was very hard as i put alot of time in it and money , but they didnt care as we had already discussed this at interview – more... and it was accepted that i left two days of the week right at five pm.then we got a assistant manger which she was trying to be a branch manger but she has very poor people skills and treated employees like trash she thought she was miss hot shot, but all she was fake! and mad everyones day every day annoying and misreable – less

About Capital Bank

Capital Bank Corporation owns about a quarter of Capital Bank, NA, which  has more than 140 offices in the Carolinas, Florida, – Read more