Capital Group Companies Employer Reviews

I was afforded the opportunity to learn skills outside my specialty in a collaborative and fostering environment. The most challenging part of my job was multi-tasking on various projects with competing priorities and deadlines. The most enjoyable part of my my experience working at Capital Group was learning from various individuals with diverse and – more... extensive backgrounds. – less

Good to work here in CG, really its cool & fun. Co-workers are very frendly

A very good company, with great vision and goals. Compensation is competitive, however the only downfall is the lack of consistency in process in a department. Management style is subjective to the manager thus creating a deviation in factors considered for performance management - this in turn is also a hindrance to advancement with in a department – more... or for any inter/intra-department move. – less

My typical day at CG consists of daily tier 2 hardware, software, and Cisco/Aspect break/fix and troubleshooting issues. CG uses HP CPQ 7800, HP 8000 and 8200 SFF desktops with dual and triple monitor displays. They also use Lenovo T410S and T420 series laptops which are configured to a docking station to utilize dual monitor display. I deploy and setup – more... all of this hardware and install the various applications that they use. Such applications include everything from Microsoft Office products, Adobe licensed software, and the numerous in house applications that they use. I remedy all hardware and software issues that can not be resolved remotely via the helpdesk tier 1 support. I contact and communicate with third party vendors for warranty repairs on hardware and Multi function printer devices. I've learned the most in time management due to the 850 users that I directly support, as well as my ability to troubleshoot quickly on ad-hoc situations. My colleagues are exceptional in terms of support and coverage when someone from our team is out of the office. We all work together to provide seamless end user support. Managements open door policy is extremely nice and supportive. The hardest part of my job is definitely balancing open incidents with the rigourous project testing with Windows XP to Windows 7, and Lotus Notes to Microsoft Outlook for email. The most enjoyable aspect of my job is the satisfaction and praise that I receive in the office daily for my hardware work ethic to resolve incidents and get my users working at full capacity. – less

Very structured job environment. Good bonuses and reputable company

A typical day was very, very busy and dealine oriented however, the supervisory people are great.

Took inbound calls from financial brokers and helped them with our 29 different mutual funds and all retirement plans.

Definite corporate culture - you know what is expected of you. They are an extremely large company so there is job security. They keep current with technology so there is an opportunity to always expand your knowledge. There is good interaction between departments and each department is efficient and responsive.

Wonderful place to work, where the team really helps each other in reaching a common goal

Rampant favoritism, micromanagement, backstabbers trying to
climb the ladder. You are constantly watched, and if you're not a favorite you do not get good raises, reviews, opportunities. Older workers are overlooked in favor of the young so age discrimination is rampant here also, Managers are insincere backstabbers, Team leaders can get away with all – more... sorts of behavior that an associate would be fired for. – less

During my internship, I collaborated with my team to reissue stocks of the Zhejiang Wanfeng Auto Wheel Co., worth US $1 billion. I assisted in the completion of the stock reissue report by analyzing annual reports, market value, and industry policies. Using historical and present data, I analyzed the past five annual reports and calculated accounting – more... ratios, such as the price-earning ratio, as well as the dividend yield and return on assets. Based on the results, along with the future cash flow forecast, I performed horizontal and vertical analyses to determine whether the company’s profit was growing. – less

Cap Group is a wonderful place I am eager to return to Cap Group when an opportunity arises and highly recommend it.

Micro-managers, Monotonous, no real advancement opportunities and management treats employees like a child.

Smart, thoughtful co-workers. Company is moving toward a more results oriented, accountable culture and is experiencing some pain points in the transition.
Strong focus on integrity and collaboration.
Good compensation and benefits programs. Outstanding retirement program.

I have had the opportunity to work with some of the finest shareholders and brokers on this planet.
I enjoy helping others and this fulfills my need to make a difference.
Layoffs in 2009 has hurt company moral. The micro management can be taxing sometimes.

The Capital Group is a large investment organization with 5,000+ employees. As a Technology Support Associate I helped maintain the productivity of the associates in the West LA office. My daily duties were but not limited to computer maintenance, hardware repair, application troubleshooting, VoIP phone support, blackberry support, Asset tracking using – more... Altiris, and printer support. I also logged all my work done in the Remedy ticketing system and perform basic Novell account creation and access control. The primary group I supported was the fixed income investment professionals and the fixed income administration. Hardware supported and used: IBM Desktop/Laptops, Blackberries and Lanier/HP Printers. Software supported and used: Lotus notes 8.5.2, Remedy V.7, Microsoft office 2003/2010, Windows XP/Win 7, Novell 1.3.6h, Symantec Anti-Virus V.10, Cisco VPN, and Altiris V.6, and a multitude of in-house applications. – less

Great people who were fantastic to work with. I recommend this company to everyone looking for a great work experience.

This company treats its employees with respect and offers opportunity to pursue different career paths within the company. A typical day of work consisted of meeting tight deadlines and reviewing legal documents for compliance. The hardest part of the job were the frequent long hours and stressful environment. The most enjoyable part of the job was – more... the satisfaction of producing a document within the deadline and that met all the necessary requirements. – less

Love the company and the people. Great benefits and life work balance. Tough economy but they are doing what they can to ensure job satisfaction.

Company with strong work ethic. Put a lot of value into hiring the right employees. Great work environment. Worked with almost all my family needs. They did have a layoff after I left, but it was when everyone was laying off employees. Think it was necessity to keep coming alive.