Capital One Employee Reviews

Found 3,732 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great culture
Director, Home Loans Default Servicing (Current Employee) –  Plano, TXMay 25, 2017
Collaborative and inclusive culture. Promotes talent based on accomplishments, partnerships, production, performance, judgement, intellectually curiosity.
Pros
gym on campus
Cons
none at this time
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic company
Implementation Specialist (Current Employee) –  Richmond, VAMay 24, 2017
Capital One is a fantastic company to work for. I am still here and love it but much like other large companies, you hit a wall and need to continue your growth elsewhere. The company has great benefits, perks and culture. You will literally learn anything you want there, the hardest part is going somewhere though.
Pros
Amazing cafeteria, benefits, 401K
Cons
Career advancement unless your in the 'cool group'
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awesome Company!
Regional Relationship Manager (Former Employee) –  Irvine, CAMay 24, 2017
Incredible company to work for if you can get in. The interview process and testing are extensive, but worth it! This is no job for the unintelligent. You need to bring it and be willing to go the extra mile. Plenty of opportunity to move up until you get to the executive roles.

Incredible benefits package with everything that you can imagine. A very diverse company that celebrates you as an individual.
Cons
It is expected that yo put in every effort all the time. Not a job for those who want to coast.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It is a great job for those entering the work force
Coordinator (Former Employee) –  Glen Allen, VAMay 24, 2017
The company offers many opportunities for recent college graduates. If you have a degree and want to obtain a title it is a great place to start. It is nice to be able to start a company and have benefits.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice and sedate place to work
Business Analyst/ Treasury Analyst (Current Employee) –  Dallas, TXMay 24, 2017
Capital One Financial Corporation is a bank holding company specialising in credit cards, home loans, auto loans, banking and savings products headquartered in McLean, Virginia
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Customer Service Representative II (Former Employee) –  Glen Allen, VAMay 24, 2017
Addressing account specific questions, and promoting rewards features, and continuing to provide feedback on how to enhance the customer experience. Answering questions, providing unmatched customer experience, and handling customer concerns through one call resolution.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Fraud Detection Coordinator (Current Employee) –  Glen Allen, VAMay 24, 2017
Very productive company to work for. I have no flaws with the company at all. Would recommend the company to others. The work environment is also positive
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company to Work For
Vice President Business Banker (Current Employee) –  Baton Rouge, LAMay 24, 2017
Capital One is a great company to work for, but like any other company they have their challenges. A typical day is calling clients to set appointments to ensure that we are meeting their needs.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to Work
Pre Repo Associate (Current Employee) –  Plano, TXMay 24, 2017
Environment is cut throat depending on manager
All ithey do care about there employees and family is a big deal to them. They give a lot of fun days to keep stress off of you
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Teamwork
Project Manager / Senior Consultant (DC Migration) (Former Employee) –  Richmond, VAMay 24, 2017
Focus on training and considerate of employee's time - compensation above average - cooperative teams who are focused upon client satisfaction and delivery.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Customer Service Representative work from home (Former Employee) –  Tampa, FLMay 24, 2017
Capital one is a great employer, they have great benefits and bonuses. Not that easy to advance in but definitely a fun place to work. Schedule is not the best as it requires weekends, can make it hard for balancing work and life but overall an amazing place to be a part of .
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work environment
Advanced Services Coordinator (Current Employee) –  Laurel, MDMay 23, 2017
I loved this job, great experience. Fast past, easy, positive, welcoming work place. Overall the best job ever! and amazing pay rates, and well managed.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very challenging work environment
Disputes Escalations Agent/Supervisor (Former Employee) –  Tigard, ORMay 23, 2017
This was my first real corporate job and I must admit that it will be my last within banking going forward. Although I worked for a contact center, it felt as if we were treated as such and it was very obvious that we were not in a branch level. The amount of worth that all employees gave each day was amazing and it's a shame that it didn't feel too much appreciated. Capital One states that they have many positive goals and believe in a strong culture but it seems to be mostly talk to improve their image to their newly hired associates and high paid management.
Pros
Great people
Cons
Management, Dress code, day to day business practices
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great job to work for !!!!
Call Center Agent (Former Employee) –  Charleston, SCMay 22, 2017
Responsibilities 
Collection department for Capital one  
 
Accomplishments 
$20000 payments, great customer feedback.  
 
Skills Used 
Customer service
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Capital One
Teller, Fraud Account Supervisor (Former Employee) –  Marrero, LAMay 22, 2017
Fraud Account Supervisor
Investigates account activity to identify fraud
• Take necessary steps to resolve discrepancies and close claim in the system
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
QWhat I have learned
Senior Risk Coordinator (Current Employee) –  Chester, VAMay 22, 2017
I have learned to provide excellent customer service while collecting on charged off debt from customers who are facing possible legal action. Staying professional and empathetic are a must.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I really enjoyed working there
Insource Data Tech (Former Employee) –  Richmond, VAMay 22, 2017
This job was fun to do and the people was so friendly. I love the environment around me. I wish I could've stayed longer but it was only a contracted position
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice work place and people to work with
Business/Systems Analyst (Current Employee) –  McLean, VAMay 21, 2017
Nice work place and people to work with.
Capital One is technology driven and encourages people to learn new technologies and apply then in the day-day work.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Bank Teller (Former Employee) –  Clifton, NJMay 21, 2017
Identify consumer needs in an effort to recommend specific products and services while executing a smooth transition of customer to platform personnel/open new accounts as needed.
Manage the customer complaint process, customer inquiry process and referral leads to and from other business units throughout the financial institution.
Assumed leadership role in the absence of the supervisor and ensured that the bank floor operated normally.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Big companies can lose sight of significant operational impacts
Fraud Detection Coordinator (Former Employee) –  Tigard, ORMay 21, 2017
Capital One offers excellent employee benefits, and truly cares about it's customers. I did experience a lot of frustration with the way operations were managed and the way changes were rolled out. The management structure did not seem to fit the operation very well, which caused communication and execution problems. Employees at sites other than the home office felt somewhat cut off from access to the upper levels of the company.
Pros
Good benefits, company truly cares about it's customers
Cons
Poor management
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at Capital One. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 3,924 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.4
Management
3.5
Culture
3.9