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Capital One
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1,368 reviews

Capital One Employer Reviews

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fun, clean
Call center agent (Former Employee), plano txJuly 26, 2014
Pros: big cafeterias
Cons: short lunch for bilingual employees
fun and big resting areas, with lots of parking space. I was able to speak to people in different states. Also I was able to talk to them about their personal info.
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Productive
Supervisor Escalated Call Unit (Current Employee), Chester, VAJuly 25, 2014
Good place to work friendly and flexible
Good hours and management and benefits
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Clean Enviroment, Great Management
Data Entry (Former Employee), Richmond, VAJuly 24, 2014
A day at capital one was a breeze u work at ur own pace doing data entry work. i learned how to do data entry . Management staff was great. Coworkers was great to work along with
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Very good company to work for.
Unit Manager (Former Employee), Chester, VAJuly 24, 2014
Managed, supervised and coordinated activities of workers providing telephone customer relations throughout the world. This includes forecasting volumes of calls & making immediate changes in staffing to satisfy the demand; including hiring and retaining quality employees.
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fun place to work
Senior account supervisor (Current Employee), chicagoJuly 23, 2014
Pros: good moral
Cons: pay
monthly bonus and other fun things. managment was decent and coworkers are great.
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Great Environment
Customer Servicer Coordinator (Former Employee), Tampa, FLJuly 23, 2014
The most enjoyable part of the job was speaking to the customers, as they had many stories to share.
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liked the flexibility of working from home
Corporate Compliance Associate (Former Employee), Richmond, VAJuly 22, 2014
Pros: remote work
Cons: work life balance
work life balance was not very good but the option of remote work was very convenient. Management was good depending on where you were.
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BEWARE!!! HORRIBLE PLACE TO WORK!!! DON'T LISTEN TO THE HYPE!!
Executive Assistant (Former Employee), New York, NYJuly 22, 2014
Pros: none.
Cons: culture, people, review process, raises and bonuses
I worked for this company for 11 months then quit. The manager that I had played favorites and worried more about what people said than what people did! More focus was placed on "being the mayor" than actually getting done work correctly. The culture is made up of snobby, collegic children that have no respect for "seasoned professionals" and look down – more... upon those people who do not have a ivy league college degree but possess years of actual, real work experience. Capital One likes to hire college children so they can "mold" them to their way of doing things. The company does not appreciate or welcome "seasoned" professionals or their guidance and advice. The managers don't know how to manage. The people in this company also ABUSE the 360 degree review process. If someone doesn't like you, they will send your manager unsolicted feedback and basically throw you under the bus. They say that this is the great place to work but in reality it is not. The culture is not welcoming to new hires and only associates with those in their cultural click. Most of the Administrative Assistants have poor skill sets and are not up to date on the latest software needed to do their jobs efficiently. This means that you will get stuck doing all of their work with no credit. In addition, the bonus and raise pay scale is horrible. It is based upon a rating system of how you are rated against other people. So, what that means is if your boss has a favorite, you can forget about getting the bonus and raise you deserve. Forget this place. Move on....it be the best decision you'll ever make for yourself! – less
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productive workplace with many chances to move up within the company
risk coordinator (Current Employee), Chester, VAJuly 21, 2014
Handled incoming and outgoing automated calls to assist customers with delinquent credit card payments. I have learned that any one person has a difficult life and it takes only one person to be polite and listen to make just a moment cheerful. Management is decent. The co-workers are friendly and willing to work. The hardest part is having to insist – more... a customer that is going through a hard time make a payment. The most enjoyable is talking to the different persons – less
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Temporary position
On-line Banking Tech (Former Employee), Irving, TXJuly 21, 2014
Pros: great parking .free food
Cons: job was to short
Enjoyed it for the time I was there which was to short answering calls from customer who had Issues with there accts
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Strong culture upside quickly fading
Director of Risk Management (Former Employee), Richmond, VAJuly 18, 2014
I worked at Capital One from 1999 until 2013. It had many positives, but one of the original attractions was the strong positive culture that existed when I arrived. With the growth and large number of acquisitions that the company has gone through much of the positive culture has been erased and replaced with a far more chaotic and hyper competitive – more... environment. – less
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Fun workplace with zumba classes and gym
Senior Recovery Coordinator (Former Employee), Plano TexasJuly 18, 2014
Career advancement limited and salary reviews and. grades could be better. Good benefits package.
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Excellent Place to Work
Technology Intern (Current Employee), Rolling Meadows, ILJuly 17, 2014
Excellent company atmosphere, if maybe a few too many meetings.
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Very Productive workplace
Fraud Specialist (Former Employee), Richmond, VAJuly 17, 2014
Very fast pace and informational work environment. Workplace was laid back and easy to work at despite the fast paced. Great place and people to work with.
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Fun workplace
Onsite Technical Test Lead (Current Employee), Richmond, VAJuly 16, 2014
A Good company to work.The culture is very good, very diverse, harmoniums, collaborative and creative. Everyone's ideas are heard and treated with respect. The training is outstanding, with both internal and external sources for training.They have awards for performance that is freely given. Job Well done!
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N?A
Teller (Current Employee), Brooklyn, NYJuly 16, 2014
Gain experience dad to day experience varies on the clients. Management was helpful and informative there was no hard point with my job I enjoyed working with and helping others.
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Team Effort
Operator of BANCTEC (Former Employee), Federal Way, WAJuly 16, 2014
Pros: excellent culture and work environment
Cons: company traded employee loyalty for money and politics
Team work
Communication
Computer Skills
Excellent co-workers
Excellent team activities
Excellent supervisors
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No job movement or advancement
Home Equity Underwriter (Current Employee), Plano, TXJuly 15, 2014
Pros: great benefits /401k
Cons: no advancement opportunities/low pay/little to no pay increases
----No job movement or advancement
No future opportunity
Days are long and never seem to catch up, Underwriting system takes forever to move files
Underwriting system makes job really hard to accomplish goals
Good co-workers and some managers
Most enjoyable part is fun days but further behind when get back next day
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Great Work Place
Lead Teller (Former Employee), Leesburg, VAJuly 15, 2014
Pros: awesome vacation benefits.
Cons: short breaks
Great company to work for,awesome benefits.A company that really cares about their Employes.
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ok workplace
Senior Corporate Compliance Tester (Current Employee), McLean, VAJuly 15, 2014
Not a bad company, some communication issues but the pay is ok

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About Capital One

Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best – Read more