Multi-Branch Banker (Current Employee) – Sterling, VA – September 3, 2013
a Day at work can be described as an inter personal interaction with customers diversity and needs. Great Teamwork and Partnership with peers. I have learned to be proficient by organize time and task through out a daily plan with goals and expectations. The hardest part of the job is leave work at work. The most enjoyable part of it is know that all my customers leave with a better understanding of my role, what can I do for them and mainly that Im an Open minded human being.
Capital One is great about showing the culture that it wants for its associates. I work about 50+ hours a week and that is the toughest part of my job. Within the banking industry things are changing, and job security is a thing of the past.
Customer Service Representative (Former Employee) – Sioux Falls, SD – February 3, 2016
A typical day at work was read all updates to make sure nothing changed. Check calendar for meetings scheduled for the day.Management always made it a fun place to work, even when they had to get on us they did it in a respectful way. My co workers were great and always willing to help. The worst part of the job was sometimes not being able to help our customers due to policies or procedures.
Senior Risk Representative (Former Employee) – Chester, VA – February 1, 2016
There was never a dull moment at Capital One. My co-workers were absolutely wonderful. We always worked as a team and encouraged one another to do better, grow as a person and within the company. They had great health insurance and compensation. I worked in late stage collections which was challenging to overcome due to the customers circumstances at times. Overall, an awesome place to work.
Executive Resolution Specialist (Former Employee) – Richmond, VA – February 1, 2016
Capital One is an extremely energetic company that bases is success off its devoted employees. They put the employees needs first, which in turn is a direct reflection on the customer. Lots of energetic people always around to keep you motivated.
4 weeks of vacation to start out with
Sometimes to big of an environment that you can get lost in
Great benefits. Poor management and lack of diversity
Manager, Project Manager (Current Employee) – Plano, TX – January 30, 2016
Expectations are unrealistic. Company does not follow Agile or Six Sigma standard processes. They have made up their own version and its not uniform across the company. Leadership does not communication amongst each other or to associates. No diversity in the company...very apparent
Productive and Fun work to place with many advancement opportunities
Funding Analyst (Current Employee) – Plano, TX – January 26, 2016
I enjoy the competitive nature of the job and the friendly atmosphere with co-workers and upper management. The fast paced and highly detailed role as a funding analyst has developed my skills to move onto a advanced position.