Capital One Employer Reviews

Little room for growth, not interested in the advancement of their associates

Great company that continues to grow, encourages teamwork and professional growth.

Well managed company with good cash reserves, excellent compensation and hard working culture

The first 12 years were wonderful. I loved going to work. As the company has grown into Banking the culture and environment has changed. The associates are not rewarded for knowledge but for who they know. The environment has gone from focusing on the people to that of what have you done for us today attitude. Pressure from senior level management has – more...  increased to the point of exhaustion, stress, negativity instead of the positive culture there once was. It is/was not the intent but rather just how it has become with the competitive market. – less

Typical day at work was fun. I learned from this job staying calm cool and collective when people curse and yell at you.

Capital One was a dream job. We were encouraged to take classes to increase their knowledge and education. We were always urged to move out of our comfort zones so as to build our self-confidence. Promotions were easily obtained if individuals worked hard and did their best. Without a doubt the best employment I ever had.

Enjoy working for this company. Look forward to going to work every day. Well informed of the company's goals and objectives for the future. Great salary and benefits. Opportunities to grow and excel in the orginazation.

It was a good experience with Capital One. I was working with a Temporary firm, and my contract was over.

My typical day take inbound calls all day help customers with questions regarding their credit card bill,benefits,assist with lost stolen cards and send new cards to them. I learned about how interest works and annual percentage rates affect account and how your credit is affected by credit cards. Management was okay they listened to your calls and – more...  gave feedback on what you did well and what you can improve on. I loved my coworkers it was a fun place to work. The hardest part of my job was dealing with difficult customers but that comes with the job most enjoyable part was dealing with different people from all over the United States I dont travel but talking with people from all over the country makes you feel like you travel. – less

They now have a new gym on site with full court basketball area. You really don't have to leave work for anything. Co workers are good.

I've worked in several areas of Capital One. Overall, the experience depends on your level, and your department. Having worked in IT most of my career, I can say that the IT department is the most difficult, least rewarding area - and yet that department is still probably better than working at most other companies. IT is highly competitive and resource – more...  constrained, so the hours can tend to be very long. However, the culture at Capital One is constantly changing, and IT is not exclusive of the culture.

Business areas are most rewarding, and the culture is positive and reinforcing. Capital One is not the nimble company it once was though, and you must be prepared and patient to see your ideas navigate the legal red tape that encumbers most banks.

The company is highly specialized now, with very few generalists. As a professional generalist though, I was able to help start many projects and navigate priorities quickly. – less

I was a transferred associate from Capital One's recent purchase from HSBC. The second day after the transfer we were advised that our jobs would be gone by the end of 2012. The job itself is enjoyable. I constantly review customer accounts for suspicious activity and attempt to contact them when red flags appear on an account. If necessary, I process – more...  new credit cards for the card holders and submit fraud claims so we can begin the process of recovering funds and finding potential suspects. – less

Fast-paced environment and many hats to wear within my role has challenged me and allowed me to grow in many areas. Looking to move back to my home area (Frisco, TX) and support business objectives from the back-office side of the house

Capital One cares about their employees. It is a great place to work if you live in the Dallas/FW area.

It's a good place to work depending on what department you work with.

good company to grow with, very organized, great management team.

spent a lot of time with service,helping customers. very busy.

co workers were great

loved coming to work, we worked as a family

Good compensation, but lacks advancement opportunity. Loved my time their.

Work is fairly challenging and analytical in nature. There are plenty of opportunities to hone your technical and business skills here, from sql to SAS, valuation to deck building.

The issues I see the company facing is that there are some inconsistencies in level of expectations for the same job in different groups, thus ratings may not be fair across – more...  the board. Your level of success is also highly dependent on your capabilities of your manager, which is true for most companies, but resonates even more with a company as unique as C1.

Overall, the company is better at hardcore analytics, and can sometimes overwhelm common sense when putting things to practice. – less

Capital One Bank is a fun, innovative compant that takes care of its employees