consistent work days with lots of extracurricular benefits
Customer Service Coordinator (Current Employee) – Glen Allen, VA – November 29, 2016
From day to day, the job is pretty consistent. On the phone servicing high value credit card customers. I work a ten hour day. In my history with capital one there have been many focus sessions on handling different types of customers, ways to change your communication style etc to help you excel to the very best of your ability. The hardest part of the job is the monotony. Though the culture is always changing, quality assurance expectations, incentive changes, etc, at the end of the day the job is still the same and can grow tiring. The things I enjoy most are the people and the extras. We have team outings quarterly, snack carts, merchandise, and competitions to keep things lively and interesting. The benefits are also phenomenal.
free food, good benefits, contests, merch, team outtings