Capital One Employer Reviews

The call center metric was very understandable. The environment was easy going.

Great company for working mothers and new college graduates. Nothing bad to say about the company, I am just ready for something different.

Implement PeopleSoft 8 and 9 for HRMS, Cash Forecasting, and Controllable expenses. New setup allows us to auto reconcile Debits and Credits from other department into 1 Sub-ledger of the branch to forecast expenses and cash requirements for daily branch operations. The sub-ledger was a part of branch profit and loss statement.

a typical day at work back to back inbound calls assisting customers with any need they may have on there bank account, offering new products we may offer, was never really was able to build a relationship with a manager every three months we had a new manager and schedule. The most enjoyable part of the job was working with different people on a daily – more... basis. – less

maintaining steady call volume. scheduled breaks. No micro management. Co-workers seen randomly. Nothing was difficult about the work load.

A typical work day would consist of steady work that is constantly provided. No dull moments in an office environment setting. Throughout my work learning a new skill or bettering my current ones is always a plus. Management most be respectful. You give respect to earn it. Co-workers should be respectful of others. No matter the situation and handle – more... everything in an HR manner.
The hardest part of any job is nothing. If you cant do your work then you shouldn't be there.
The most enjoyable part of the job is completing any assignment in a timely manner. But staying efficient in your work. – less

I enjoyed my job, however the strict policies of the company is why the turnover rate is high. You must dot all your and I's and cross every T.

Been there 6 years not a bad place to work. Could be netter at work life balance. Some managers think there is no life outside of work.

As a part time employee there wasn't any advancement opportunity. Other than that, it is a great place to work.

Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.

Capital one is a great company to work for depending on your management.

great professional environment. Employees are friendly with each other. Due to bank industry, this bank is surfing from financial losses

to many people they were giving job to that should've never been there
never can get your work done police was always there

This particular position is very demanding. You must be commited to working long shifts and have strong customer service skills. Must be able to multi task and work well with fellow associates. The hardest part of this job is the ability to balance all of your duties, esp. operational while working as a teller and being consistantly understaffed.

Was a great place to work. Great team players and positive energy

It was a very fast passed environment in which I took outbound and inbound phone calls 8 hours a day sometime from very upset customers. It was a challenging job but a very fun job to experience.

I was in a group that did a lot of different tasks in any given day. I did learn a lot about the call center environment the good parts and not so good things. The management was constantly changing at least at my level. The hardest part of the job was getting used to the call center environment and the constant changing of required tasks on a daily – more... basis. We did a lot of outside fun activities and that made it fun. – less

Customer service sales focused position. Loved my training class and trainer. I met some life long friends here.

A typical day is research and investigate fraud claims for debit card customers and the hardest part of my job is knowing a person is gulity and they defraud the bank. The most possible part of job is putting the piece of the puzzle together to get to bottom of the issue

Capital One is positive place to work. I enjoy the people I work with. I enjoy helping customers.