Pros: benefits, leadership, culture
Cons: challenging industry for banking due to regulatory changes
I learned how to lead through open and honest communications. I learned how to really live the company values and how they drove such a strong culture. My leaders cared about me and I was never fearful to tell them if I made a mistake. Every leader was willing to help me to grow and celebrate in my successes. In my 5 years at Capital One, I never had to fire a single associate. The hiring and screening process brought in the best talent. My coworkers would compete with me to obtain the best performance, but were always supportive and wanted me to succeed. Most of my coworkers are my friends. The hardest part of the job was keeping up with changes in regulations within the financial industry so that at Capital One we could change banking for good. With so many changes, managing the day to day operations to excellence was challenging.
Working at Capital One forever changed me. The values, the culture, the leaders, all walked the walk. I learned more at Capital One than at any other company Ive ever worked for.
They made all the difference because they truly care about their customers.