Capital One Employee Reviews

Found 3,459 reviews matching the search
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Culture
Manager of Quality Assurance & Release Management (Former Employee) –  San Diego, CAMarch 29, 2017
Great culture, puts the customer first, unlimited development opportunities.

Great company culture
Really care about their employees and customers
Great benefits
A lot of room for advancement, several career paths
Tuition Reimbursement
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Good company to work with!!!
DevOps/AWS Engineer (Former Employee) –  Richmond, VAMarch 29, 2017
Nice fast paced agile development company, friendly environment encourage learning. Big contender in automation and in using AWS technologies. Teams are supportive and collaborative.
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Fun workplace depending on your manager
Senior Art Director (Current Employee) –  Richmond, VAMarch 29, 2017
Capital One is a great place to work and has a great work/life balance... on most teams. Unfortunately, like anywhere else, you can be put on a team that doesn't allow this, making it hard to feel excited about the work, coming in, and having to deal with bad management.
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Good Place to work for work /life balance
Principal Associate (Current Employee) –  Richmond, VAMarch 29, 2017
Good Place to work for work /life balance
Good benefits
Great for educational and personal growth
Fast paced
Must like to climb the corporate ladder
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Great Culture
Assistant Manager (Former Employee) –  Plano, TXMarch 28, 2017
One thing about Capital One Auto Finance, the culture was unlike anything else I had ever experience. Also if you get there and work hard, the hard work will pay off in no time. Trust me. I know from experience.
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Good company to work for
Senior Investigator (Current Employee) –  McLean, VAMarch 28, 2017
Good Company to work for, work and life balance is good. Great growth opportunity. The company is highly innovative and always emerging to become on of the best in the business.
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They don't care about their workers
Relationship Banker (Former Employee) –  Farmingdale, NYMarch 28, 2017
Worked there for two years and had about 7 different managers and worked for two different locations. They genuinely do not care about their employees and don't recognize the people who dedicate their time above the call of duty. Laid a lot of departments off and are "cleaning house". Better institution for if you're a customer rather than employee.
Pros
Good customer products
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They have a great work place balance, good opportunities to develop yourself & the associate engagement opportunities are great.
Senior Ops Coordinator (Current Employee) –  Richmond, VAMarch 27, 2017
I've have enjoyed working for Capital One but my passion is accounting. I'm looking to for more opportunities in the accounting/bookkeeping, which I have been looking within Capital One as well.
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team work
Sales Representative and Commercial Representative (Former Employee) –  Schaumburg, ILMarch 26, 2017
We all worked together to make sure we were providing the best customer service to the customers. I had great management for guidance. The hardest part was keeping up with the call volume when we were busy.
Pros
Bonuses, great management
Cons
not being able to work M-F 8am-5pm.
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Good Company
Relationship Banker (Current Employee) –  New York, NYMarch 26, 2017
Love the raving culture that exists and the freedom to empower change. You won't be reprimanded for suggestions and they try to make it a fun atmosphere to work.
Pros
Fun and excitement
Cons
Behind in emerging markets and technological advancements
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Working
Mail Clerk (Current Employee) –  New York, NYMarch 24, 2017
Great working environment and keep you active and great team player always getting projects done. The hardest part of the job is loving to work longer.
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High energy environment
Contract Trainer (Former Employee) –  Richmond, VAMarch 24, 2017
Only worked here for a short period of time as a contract employee but found the culture to be inviting and the workforce pleasant. Large company with a variety of job opportunities to meet most skill sets.
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It was a great place to work at
Bank Teller (Former Employee) –  Brownsville, TXMarch 24, 2017
Management needed to be more understanding when you needed some personal time off. I enjoyed my years working with them but management would change often.
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productive environment
Sr. DevOps/AWS Engineer (Current Employee) –  Plano, TXMarch 24, 2017
it was nice working for capital one bank nice pay good manager happy hours i enjoyed working there mingling with office buds deploying aws code etc, however nice billing per hour
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Slow on advancement
WAH - Senior Account Specialist (Former Employee) –  Tampa, FL 33634March 24, 2017
Capital one is a great place to work, but very hard to move up or even laterally in the company. Once you are working in a position you have to stick with it and take a multitude of workshops online for advancement, many of them seem useless and the workshop structure is confusing. To many workshop videos with no direction from management on what steps to take.

Hardest part of job: Workplace HR help; When hired you are told HR is there for you to help with any questions. You are not allowed to take time in your daily routine to speak to any other departments, this has to be done on your time. Website access is nil, so when you need help, there is no way to connect without signing into system and you are not allowed to sign in unless you are clocked in. Very hard to get help or answers to questions especially about benefits.


Call evaluations from Managers: These are rough. Very nerve wracking
Pros
Great benefits
Cons
Stressful environment
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Fast Tracked Competitive Pressure Cooker
Manager - Operational Risk Events (Former Employee) –  Plano, TXMarch 23, 2017
Constant change mgmt makes it very stressful. Pace is unreal. Performance calibration creates a hostile work environment. Glad for the tough learning years but would never return.
Pros
lots of learning
Cons
too much work and very bad performance mgmt system
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Productive place with great culture and benefits !
Sales Associate (Current Employee) –  St Cloud, FRMarch 23, 2017
Capital one is a fantastic place to work ! There's always positive energy , genuine personalities , and people are always willing to help. The pay and benefits are above average and they keep us engaged with galas , town halls , and other events like picnics.
Pros
Free food, pool table, Tv
Cons
Talking on the phone for hours on end, late hours
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very fun atmosphere to work
Sales Representative (Former Employee) –  Chester, VAMarch 23, 2017
I had a very good time working at Capital One Bank. working at the call center taught me very much about customer service. As a representative you get to help people from all different parts of the country, but you never know how you can make an impact on someone's life working at a call center.
Pros
Making someone else's day.
Cons
alot of people were working there it got loud sometime.
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Productive and energizing atmosphere !
Principal Coordinator/AAIII (Current Employee) –  McLean, VAMarch 23, 2017
In my role with Capital One, my typical day looks like this:
1. Administration of calendars for Directors and Senior Directors and or VP/MVP by supporting with their scheduling through assessment of meeting invitations. Also work with managers to resolve scheduling variances.
2. Arrange meetings by generating and allocating invitations as directed in addition to reserving meeting rooms. Organize for catering, audio/video, and other essential services as needed.
3. Schedule travel and create expense reports/reconciliations using Capital One systems
Pros
Flexibility
Cons
None
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Work Life Balance not followed
Sr. Software Engineer (Current Employee) –  Glen Allen, VAMarch 23, 2017
Work Life Balance is touted but frequent downsizing puts pressure on employees to work long hours. Great training and educational opportunities are available. Campus is a like a college campus. Very social.
Pros
Friendly people
Cons
Frequent downsizing
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Overall rating

4.0
Based on 3,613 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
4.0
Job Security/Advancement
3.4
Management
3.5
Culture
3.9