Capital one is a great place to work, but very hard to move up or even laterally in the company. Once you are working in a position you have to stick with it and take a multitude of workshops online for advancement, many of them seem useless and the workshop structure is confusing. To many workshop videos with no direction from management on what steps to take.
Hardest part of job: Workplace HR help; When hired you are told HR is there for you to help with any questions. You are not allowed to take time in your daily routine to speak to any other departments, this has to be done on your time. Website access is nil, so when you need help, there is no way to connect without signing into system and you are not allowed to sign in unless you are clocked in. Very hard to get help or answers to questions especially about benefits.
Call evaluations from Managers: These are rough. Very nerve wracking