This is an exciting place to work
Trade Floor Support Analyst (Former Employee) – 299 Park Ave, New York NY – July 14, 2016
A typical day at work at Capital One Bank was:
I would come into work and log on to my desktop. As a Trading Floor Support Analyst, I would check my e-mail and voice mail for issues or problems on the trading floor as problem tickets weren't assigned directly to me. If there were no issues or problems, I would get ready for my daily conference call with our team. After the conference call, I would work on tasks that were scheduled for that day.
We had a team of developers on a different floor. We collaborated when there were issues or problems with any of the trading application that I needed to have them involved in resolving.
The hardest part of the job for me; being that I was the only IT person who sat on trading floor and that supported the entire Capital Market group, being stretched in many direction sometimes as I supported their applications.
The most enjoyable part was; communicating with the users, putting out fire, connecting with managers, executives, traders and analysts, whenever they needed my attention to resolve an IT problem.
What I learned at Capital One besides gaining so much more financial services experience were: seeing how their frame work, different models, methodology, processes and collaboration work across different lines of businesses.