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Capital One
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1,906 reviews

Capital One United States Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Typical Work day
Administrative Assistant (Current Employee), Richmond, VAApril 21, 2015
Pros: Corporate discounts, perks, fun environment, excellent pay, opportunity for advancement, education
Cons: Not all positions are available at every Capital One location.
Days at Capital One are very busy and fast paced. Assistants usually support between 4 and 5 managers at time. A typical day consists of calendar management, drafting emails and responding to reqests for time. Along with drafting and sending new meeting invites, at times I also have to coordinate and plan different events, seminars, and conferences.

I learned adaptability at Capital One. I started at Capital One in 2007 in the Retention department which was by far the most challenging job that I was ever asked to do. I had to adapt to a call center environment, an undesireable schedule, and an ever changing culture. The motto within Capital One is, "change is constant" so with that Mantra I've had to deal with various seat changes, department changes, management changes, and also focus changes. With each change you have to just adapt to it and keep moving.

I've found that management with the company are always willing to help. They are willing to help you grow in your career and will lead you in the right direction if what you want to do isn't what you're currently doing.

My coworkers were always hardworking and were from all walks of life. Capital One does a great job of hiring a great group of diverse individuals that come from various work and cultural backgrouds.

The hardest part of my job was at times dealing with the constant change. It was at times hard to keep up with the new policies and changes that were in place at an given time.

Capital One's fun culture is the most enjoyable part of working for the company. We constantly have events, fun team outings, and Capital One also sponsors events that the employees get to attend for free. Capital One does a great job of creating an exciting and fun work enviroment for all to enjoy.
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Always something new
Field Services Technician (Former Employee), Glen Allen, VAApril 20, 2015
Pros: Always learning something new.
Cons: Constantly fighting to get the proper support.
Start sellecting tickets in the morning. By 9am you are knee deep in something either werid, disorganized, or just plain wrong. By lunch time you are looking for the hour you can go. That's if you get a chance to eat lunch at a normal time. 3 oclock comes around you are looking to finish up any last minute details that may need explaining further down the road. At 5 you are so releived that be walking out the door.
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Downward Spiral
Customer Service Coordinator (Former Employee), Sioux Falls, SDApril 20, 2015
Pros: always hiring, hire some great people
Cons: management is not well trained, innovation is degraded, pay is miserable
Seems Rich started Capital One with an amazing vision and ideals; as the company grows these visions and ideals are dwindling despite the bank's best efforts to market new missions and provide excitement. Poor pay, and poor management skills is the heart of the problem for this company. It's a great place to work for about 3 months.
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Experience Manager
Escalations Manager Advocacy (Current Employee), Irving, TXApril 20, 2015
Pros: N/a
Cons: Relocating
Capital One is a great place to work for and, they treat their employees' fair. They work hard at creating a great work life balance.
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Great Place, Great People
Customer Service Coordinator (Current Employee), Wilmington, DEApril 20, 2015
Pros: lots of company events, great worklife balance
Great place to work when you are just breaking into the corporate environment. The culture is great as well as the diversity. Management team is like family, very attentive to needs and is willing to help you get that extra mile.
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Enjoyable
Senior Fraud Detection Coordinator (Former Employee), Houston, TXApril 20, 2015
Pros: team players
Cons: layed off
Nice work ethics, good management skills, updated tools to keep the employer updated on all regulations and good benefits along with good security when working late.
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Fantastic place to work for.
Teller (Former Employee), Oceanside, NYApril 18, 2015
Pros: 1 hour lunch, great 401K plan, benefits (dental, medical), ok pay per hour, good hours/8-6pm/9-6pm etc.
Cons: job security is low, handle your money carefully
I was a Teller at Capital One. It's a very good job. The only thing you need to worry about is not screwing up, which isn't too hard, unless you've got a bad boss or lead teller. :) Definitely apply! They are always looking.
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Top Notch Company
Senior Quality Assurance Coordinator (Current Employee), Las Vegas, NVApril 18, 2015
Great place to work, cares about employees,the customer and the community. Flexible schedules, constant team building and engagement opportunities.Onsite gym is great and the cafeteria provides delicious meal options especially for the health conscious.
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productive and fun work place with large Tv's in caferteria area
Collector Auto Finance (Former Employee), Plano, TXApril 16, 2015
Pros: Dickies BBQ catered and plenty of vending machines
Cons: Short breaks
Working at Telivsta was very amazing... the building was very large and had a upstairs amazing cafeteria ..restrooms where very nice and very family like atmosphere
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Capital One worklife
Senior Repossession Cord (Former Employee), Plano, TXApril 16, 2015
Pros: Great benefits
Cons: Better management training
Working for capital one was a great experience. I've met great people that I worked with, good managers and just a great overall feel.
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Executive leadership is CLUELESS. & BEHIND the times
Teller II (Former Employee), Arlington, TXApril 15, 2015
Very accountable, fast paced sales environment. SALES have to be closed with product.
Retail bank is far behind in systems and mobile technology but won't admit to these glaring issues.. Heavy paper for everything.
** Bank has turned into a mini BOA, high turnover, lower pay, always short staffing, Stressful ! enjoy if you want to be out sourcing your own job.
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capital one is an excellent career development employer
Senior Coodinator (Current Employee), Glen Allen, VAApril 15, 2015
Working at Capital One has gave me a chance to work with different cultures, learn different programs to progress my productivity, and also got a chance to experience management.
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Sr java developer
Sr. Java/J2EE Developer (Current Employee), Round Rock, TXApril 14, 2015
• Involved in Analysis Design and Development, Testing and Production Support.
• Involved in Requirements Gathering and preparation of System Requirements specification Document.
• As Software Designer I designed and developed new J2EE Components like Value Objects and Servlets for web service implementation of the product.
• Strong web Application development skills using Java, HTML, AJAX, JS, JSP, Struts, Servlets.
• Involved in exposing the application as a Web Service (RESTful, JAXB, JAX-RPC, SOAP) and configuring to connect to other web services
• Used JSTL Tag Libraries and EL for JSP pages.
• Used Spring, Hibernate to link the Dao classes to Oracle tables.
• Involved in developing the helper classes for better data exchange between the MVC layers.
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Pleasant work environment, friendly and courteous staff members.
Teller (Former Employee), Queens, NYApril 13, 2015
Pros: Its merged to Capital One Bank
Cons: no benefits for part-time employees
At the time of my employment the company was Northfork Bank. The rating I gave is based on my experience at Northfork Bank. I was a part-time employee. The pay was decent but there was no benefits for part-time employee.
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A Day in the life Working at home
SR CUSTOMER SERVICE REPRESENTATIVE (Current Employee), 23235April 12, 2015
Pros: Working at home
Cons: hard to excel and move up
Working at home has it ups and downs but this position allows you to learn and assist the customers in their best interests.
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Productive and fun work place
Teller (Current Employee), Annandale,VAApril 11, 2015
Health insurance, 401k, discount programs. Great bonuses for reaching goals. Great management, great company. Busy environment, easy goals, salary increase is not that preferable. Amount of work is manageable.
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Great company with great culture
Senior Business Analyst (Current Employee), Richmond, VAApril 10, 2015
Capital One is dedicated to changing banking for good, which resonates with the majority of its employees. Most of my colleagues are intellectually rigorous and hard workers.
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friendly, happy work place
ASG Coordinator (Former Employee), Tigard, ORApril 10, 2015
Pros: lots of fooed
Cons: have to take paid time off
take great care of you with benefits and always feeding/doing nice things for employees. super great company with wonderful management!
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Love this Job
Teller II (Former Employee), Baton Rouge, LAApril 10, 2015
A typical day at work is serving people whether they be irate or happy. I learned to become more responsible. Management was there to help everyone grow to their full potential. Co workers were more like a secondary family. Hardest part was leaving the Company. But the most enjoyable part was loving where I worked.
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Very Entry level
Relationship Banker (Current Employee), Westchester NYApril 9, 2015
Expect to do a lot for little pay. Little to no growth, dead end job! Good for young uneducated person, just starting out. It all depends upon who your manager is.

About Capital One

Capital One Financial Corporation, incorporated in July 21, 1994, is a diversified banking company focused primarily on consumer – Read more

Capital One Salaries

Teller
$24,000 per year
Relationship Banker
$38,000 per year
Customer Service Representative
$28,000 per year
Teller
$11.00 per hour
Branch Manager
$55,000 per year