Capital One Employee Reviews

Found 3,439 reviews matching the search
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good benefits
Bank Teller (Former Employee) –  Pasadena, TXFebruary 1, 2017
When comparing benefits to other companies, Capital One excelled in most. Even though my location closed, I enjoyed the overall experience. Capital One has started to update locations with the new banking experience (coffee shop / bank); therefore, several locations will either be closing or integrating into the future. Supposedly, they only need a couple team members per location, meaning less employees.
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Loved it
Senior Coordinator Level 3/ Legal Processor (Former Employee) –  Glen Allen, VADecember 27, 2016
All the managers were great. A lot of haters working there. They don't like to see you doing better than them. If you are watch out because they will be trying everything they can to get you fired especially if your a contractor. Stay to yourself don't get involved with a lot of people.
Pros
Great pay
Cons
No benefits for contractors
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good benefits and good opportunity for career advancement
Helpdesk Analyst (Former Employee) –  New Orleans, LAFebruary 10, 2017
I enjoyed working at Capital One. Good working environment, great benefits and the management team overall was pretty good. Would love another opportunity to work with them again.
Pros
you have opportunity to grow with company
Cons
can be a little stressful
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Respectful and Fun work environment
Teller (Former Employee) –  Houston, TXOctober 25, 2016
Working here was amazing. Knowing the customer by name and having conversations that where not only about there transactions but also about personal life. Management cared about employee's opinion and worked hard to satisfy their needs. The hardest part was having to leave the company to continue school. The most enjoyable part of working for this company was the overall experience being around management, coworkers, and customers.
Pros
Benefits
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Good place to work
Sr. Fraud Detection Coordinator- Bill Pay/Claims (Former Employee) –  Glen Allen, VAJanuary 12, 2017
Good work environment, enjoyed investigating cases. Not too fond of management. Great place for growth and advancement opportunities. The schedules aren't that great-no shift bids. Generous PTO available.
Pros
Benefits
Cons
schedule
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A lot of opportunities for development
Banker (Current Employee) –  Gainesville, VAJanuary 26, 2017
The company has some great benefits especially if you are a student and want to work part time. Educational reimbursement is also offered. For people living in DMV area, there is a lot of opportunities for advancement; the headquarter being in McLean, VA. Great company to work for.
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Great place to learn, grown and meet leaders...
Teller (Former Employee) –  Washington City, DCNovember 21, 2016
Fantastic work/life balance, fun work environment, great company culture and values, corporate citizenship and volunteerism, open communication, visibility to and from leadership, onsite campus amenities (cafes, gym, health center), great benefits, awesome people and opportunities for training and growth.
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Great Place to learn alot
Principal HR Coordinator (Current Employee) –  Wilmington, DEJanuary 19, 2017
Capital One provides and enormous amount of education to help develop you to become a well rounded employee. Most positions are fast paced and the company is definitely moving in the direction of being a digital leader. To be agile will help you succeed with Capital One.
Pros
Education Resources, Innovative, Great Challenge, Benefits
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Fast paced, team enviroment, diversity
Senior Recovery Coordinator (Former Employee) –  Chesterfield, VAMarch 21, 2017
Great company, good benefits, team environment .
Diverse workplace, flexible schedules, advancement opportunity. Multiple locations, many job types to choose from.
Pros
Advancement oppurtunity
Cons
Tend to hire younger people
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Great company vision, work to do to improve culture
Senior Process Manager/Business Analyst (Former Employee) –  Chesapeake, VAJanuary 6, 2017
Executives are inspiring, work to do to bring vision down to all areas of the organization. Great benefits, commitment to community. Work/life balance is good overall.
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Great job
Fraud Resoluton Specialist (Current Employee) –  Tampa, FLJanuary 28, 2017
It was a fun place to work with friendly co-workers. I would recommend working here. The benefits fit the job. The managers are great. It was more of a place that the management made the employees feel valued instead of tearing them down.
Pros
Team outings
Cons
Alot of talking involved
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Excellent work environment
Director (Current Employee) –  Richmond, VAJanuary 5, 2017
Been there 17 years and loved every minute
Flexible work environment
Great associate services
Excellent benefits
beautiful campus settings
career opportunities within the company are good
Pros
working with incredibly smart people
Cons
High turnover, competative envirnoment
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Great Work Environment if you have the right manager
Bilingual Sr Coordinator Legal Estates Department (Former Employee) –  Plano, TX 75024March 15, 2017
I love this company the benefits are amazing and so are most of the people. BUT if you get stuck with an incompetent manager there is little that can be done to make your forced year with them better. Senior leadership is not intune enough to get rid of dead weight people
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Best Job which prepared me for success. They set the standards high!
Retail Advocacy/Account Manager (Former Employee) –  Plano, TexasMarch 1, 2017
I enjoyed my years working at Capital One, it is a company that truly invest in it's employees. I love and them, and I am grateful for the experience.
Pros
Great Moral, Continous Training, Great Benefits, Fair Compensation
Cons
Experiencing downsizing with the economy
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Drives a culture of excellence and doing the right thing
Bank Division Senior Unit Manager (Former Employee) –  Irving, TXJanuary 6, 2017
A great place to work with a strong culture. Performance rewards and recognition . Excellent brand image. Provided great benefits and promoted work-life balance
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Great place to start a career
Fraud Prevention Coordinator (Current Employee) –  Wilmington, DEMarch 1, 2017
Culture is great and pay is fair. Managers seem to play favoritism at times, but for the most part are there to help you advance your career. Good benefits and PTO. Takes time to get promotions.
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Great Place to work
Telecommute Account Manager (Current Employee) –  Richmond, VANovember 23, 2016
Excellent work/life balance. Excellent benefits. Great company with limited advancement opportunities for work at home department.
Pros
Great benefits and work/life balance
Cons
constant changes, initiatives are not fully tested prior to implementation
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Excellent company to work for overall!
Auto Finance Account Specialist (Former Employee) –  Tulsa, OK 74134March 12, 2017
Capital One Auto Finance is a wonderful place to work!! Hours are great and so was the pay. So many opportunities to move up in the company. If I were still living in Tulsa OK, I would reapply in a heartbeat!
Pros
Fantastic staff, Fantastic food and great benefits, Opportunities to move up
Cons
Way out North
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Overall a great company to work for
Ops production Coordinator (Former Employee) –  Plano, TXDecember 20, 2016
I liked working at Capital one for the 3 years that I there. They have fantastic benefits that are far more affordable. The work life balance was pretty good. I would totally go back and work there again
Pros
Benefits, hours
Cons
Pay was a little lower
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Organization that strives to "Change Banking for Good"
Unit Manager (Current Employee) –  Richmond, VANovember 1, 2016
-Organizational culture overall is good. They truly strive to improve any areas of opportunity.
-One thing that truly stands out is the great focus on encouraging improving performance and personal development.
-Benefits are great, 401K, spending accounts, stock options, as long as you take advantage of them.
Pros
Benefits
Cons
Compensation for some
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Overall rating

4.0
Based on 3,590 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
4.0
Job Security/Advancement
3.4
Management
3.5
Culture
3.9