Freight Broker/Account Manager/Transportation Broker
Responsible for providing excellent services to client accounts assigned to them.
Will provide all clients with rates and service for transportation in an efficient and cost effective manner.
Will increase sales to existing clients on an annual basis as well as increase the number of clients they serve by adding new business.
Will provide multi modal services that include OTR, Rail, Ocean, and Air for clients that meet or exceeds their expectations.
Work closely with the Division Manager and the Carrier Development representatives to create and maintain a loyal carrier base and will guide and monitor expediters working with Account Manager's accounts to ensure follow-up and customer satisfaction.
The Account Manager will promptly and diligently work to resolve any disputes, claims, or legal matters that occur and will stay informed of changes in transportation and their client's industries that could affect sales.
Three (3) years minimum prior successful experience in transportation as an Account Manager/Freight Broker
Strong sales, customer service, business development, and account maintenance skills.
Strong negotiation, communication, organizational, and problem solving skills.
PC and Internet literate, proficient with Word, Excel, Outlook, and customer relations management software programs.
Complete and pass the TIA-CTB certification process and attain CTB status within one (1) year
Adopt Standard Operating Procedure, Employee Policy, and KPL logistics software.
We have experienced agents earning between $100,000 and $250,000 annually. The pay is highly competitive and at the peak of the industry standards.
Payroll is bimonthly and commissions are paid out bimonthly as well.
YOUR BENEFITS INCLUDE:
Employee health, vision & dental Insurance and short and long term disability provided.
Company sponsored savings and retirement plans available.
Company Observed Federal Holidays,
TIA CTB Certification Training paid by company, if successfully completed and passed in your first year of employment.