customer service (Former Employee) – Kennesaw, GA – December 8, 2015
It used to be a good company to work for but it was bought out by another company and has steadily gone down hill. The CEO has no clue how to run the company and is driving the company into the ground. Really sad. There are a lot of incompetent manager and a lot of cronyism.
Good job security, but serious micromanagement and favoritism issues.
Freight Payment Processor (Former Employee) – Kennesaw, GA – December 19, 2014
The work was not difficult or demanding, but the main problem was the favoritism for friends/family members working together. Too many friends/family members of management were being hired into management positions. It was a "who you know" not "what you know" environment. The company does offer a great benefits package, a holiday bonus and a free holiday party. They also award employees for every 5 years of employment at this party. It's a good place to work, as long as you know, or are related to, someone in management.
Benefits, Holiday Bonus, Holiday Party
Favoritism, Hiring Friends/Family, Not Acknowledging Insubordinate Acts by Favorites, Family and Friends
Team Lead/Supervisor (Current Employee) – Kennesaw, GA – February 17, 2014
Review emails and schedule orders. Answer phones and contact new customers to introduce myself and set up web demos. Create and schedule orders for new customers. Assist with customer and employee issues. The hardest part of the job is not having enough staff to accommodate the workload. The most enjoyable part of the job is the people.
Dispatcher (Former Employee) – Kennesaw, GA – September 9, 2013
• Answer the phones and inform customers where their packages are located. • Help with quotes and time frames on freight being moved to one place to another. • Manage special pricing on freight with quotes to the agents. • Scheduling shipments on a timely manager.
Logistics Customer Service Rep (Current Employee) – Kennesaw, GA – August 7, 2013
A typical day at work, we come in to our desk log in & being to confirm and schedule pickups. We track & trace shipments along with following up on the deliveries. We work very independently here and in teams. The best thing I like about my job is every day is casual day & we are a family owned company. Through the years we have developed some great friendships & relationships with our customers.