Pros: Easy, No physical requirements
Cons: Monotonous, Repetitve, Little Free Time
Workday is in an office cubical environment. Expect to take a wide range of calls and be expected to maintain an accurate transcription rate of 90% at a minimum. You will be monitored on a call at least one time per day depending on your performance. You are allotted an amount of break time that can be used at any point of your shift based on the length, and if working an 8 hour day, are given a lunch break of 30 minutes that is expected to be taken within a predetermined timeframe.
Work is largely repetitive, with little free time. When not on call, you are allowed non-electronic objects to pass the time (homework, books, ect). Cell phones are only allowed on breaks and, if spotted by a supervisor, will get you written up.
The job is largely not enjoyable, but it is a decent job for anyone looking for a easy and monotonous position with decent starting pay and requiring little to no physical work. Management does allow employees to submit leave early requests that may be approved if call volume is low.