Pros: double-time holiday pay, no-reason policy when calling in, convenient shift availabilities, ability to leave early, paid time off, 401k plans, easy work for decent pay, no dress code
Cons: low advancement opportunities, point-based system, pricey healthcare
I enjoyed this job because it was fun to me. I captioned telephone calls for the hearing impaired and I liked doing so because I was helping people. The atmosphere was laid back and casual, there was no dress code as long as you were not wearing anything offensive/inappropriate. Supervisors were often very nice and easy to talk to, ask questions, helpful, – more... etc. Co-workers were equally the same; generally a very interesting bunch of people worked here. I learned about working on a team, and even random facts through clients. The only time the job was difficult was when you were stuck on calls such as conferences where multiple people were talking, someone who was difficult to caption when they spoke or stayed on the phone for a long period of time.
My only complaint about the company is that they don't give you the feel that they genuinely care about you as an employee. They make it seem like you're easily replaced, and their strict point-based system made it harder to have someone be understanding/work with you when you were in a rough spot. – less