Great people to work with and I love being able to support small businesses in a green industry. But like most businesses within the automotive parts industry, there's great resistance to change. Products which should take months to roll out take years, while other products get quickly half-assed into production and linger on in a partly-finished state into eternity.
Many of the employees are members of--or otherwise connected to--one large founding family. In many businesses, that sort of nepotism is a fatal flaw, but it actually works well for them.