My review of Cardinal is very much dated, and I'm sure does not accurately reflect what the bank is today, seven years after I left it. Cardinal is a small bank, about ~25 branches when I left, and it felt like it. Both in good ways - I knew everyone who worked in the bank, more or less - and bad - lack of quality infrastructure and support teams. I didn't fully appreciate my experience at Cardinal until I moved onto a bigger bank and could see how differently larger banks operate.
While I was with Cardinal, I enjoyed it. It was a close-knit community, of course, and most employees had a genuine interest in making Cardinal a success. At the same time, though, it was difficult to get a tremendous amount done. My role of Branch Office Coordinator was really about four or five different roles in one, everything from loan officer to auditor to vault supervisor. It was an invaluable experience as it taught me how to effectively multitask, but it seemed to lack direction. Such a role is vital for a small bank, I imagine, as it saves management from hiring two or three more people to split up the work load, but it was often draining and I left most days not feeling adequately compensated for the considerable work I was doing.
I left with no hard feelings, though, and took with me a broad understanding of multiple ways to make branches work.
close-knit working environment
lack of adequate compensation