Pros: medical, dental, vision, 401k match, tac team, recognition
Cons: inadequate leadership, lack of transparency and communication among leadership
My experiences at CAH varied as much as the night from the day. I had various roles within the organization, my last being in the Radcliff Contract and Pricing department as an Advocate. My day consisted of working with the Lab sales reps and the customers at the facilities ensuring the pricing in the customer's database and ours matched as much as possible, This presented a proactive approach to reducing invoicing discrepancies. Most of the time, my co-workers tried their best to do their jobs to the best of their abilities. Other times, the inevitable messiness of a call center environment took control.
The best part of my job was working with the customer to ensure their contracts and pricing were in place and the customer was being invoiced correctly.
Cardinal Health constantly fed the employee, and that had a temporary means of boosting the morale in the building. We also had a great TAC team that had regularly scheduled events to assist in the morale and the outreach efforts of the KY location.
The hardest part of my job was waiting on management to realize what we needed to complete our jobs, and also seeing through the big talkers and focus on results and development. Much of the leadership staff was ill-positioned, under-trained, and/or not qualified to lead.
I enjoyed my job, just not the politics of the office leadership. My department offered remote working options to employees if it benefited the office, but would not offer the same accommodations to higher level employees to allow them to keep their jobs.