CareCentrix Employer Reviews

This is a company which seeks to grow from the the dark ages and compete with today's healthcare insurance management industry by using computer software and capabilities from the nineties. There is absolutely no room for advancement. All managers are hired either from outside entities which has nothing to do with medical insurance, or promotions are – more... based on cliques and favored individuals rather than skill and tenure. – less

Referrals from MDO/Hospitals are input into the system thru the Provider portal by the "Inake Team"
""Verifications Team"" process patient insurance coverage per HH services
""Clinical Review (Nurses) Approve all request per Meds per dosage and HH visits and HRS for patient request for care thru clinical notes/scripts

""Staffing Coordinator""Obtaining – more... ALL needed Orders to provide AUTH to the selected provider to provide accurate services per MDO/Hospital orders request

******Most difficult ******requesting Clinical Notes/Orders in timely Manner****

..*****Enjoyable*****
**Staffing Team ... Are Team Players one big FAMILY = HIT TEAM Team Work Team Players – less

What started as a great company to work for, slowly turned into a horrible place. When I started the RCC wasn't "Live" yet. So we were able to train and understand fully the job functions we were expected to perform. The Area Vice President was a fair and honest woman, who did leave the company to pursue other interests. They replaced her with a woman – more... who came in with a great reputation for helping employees, and while she did AT first, she was not as good as advertised.

This company made up $hi*y rules as they went along. People were fired for rules that were not in their Corporate Policy. The reasoning was because of their "made" up policy. They wouldn't fight fired employees unemployment benefit claims. Thus proving that the employees were terminated for unjust reasoning. I've never worked for a place that did that to honest and hard working people.

I would suggest NEVER working for this company. EVER! – less

A typical day at CareCentrix was very busy and focused. I learned a lot about goals, dead lines and management. The management was very determined to take care of the patients needs. My co workers were for the most part a group of very caring people. The hardest part of my job was not getting to attached to cases and patients needs or concerns. The – more... most enjoyable part of the job was hearing the sigh of relief or the thank you that you get when you have taken care of a patient and completing your task. – less

Receiving incoming home infusion referrals from medical doctor’s offices, hospitals, and
Infusion agencies for patients needing additional intervenes medications to be administered in the patients home.

Worst place I have worked at. Besides gaining great friends, there is nothing else that I could possibly say was good. No job security. No job advancement opportunities. Temps were there for YEARS with promises of perm positions only to be fired so the company could hire more temps so they wouldn't have to pay for benefits. CareCentrix doesn't care – more... about their employees or patients. They are only worried about making a profit on the frail and elderly. – less

IT management confused. No bonus last two years. No raise last year. This was across the board. Unreasonable deadlines, can not be achieved without a considerable amount of overtime.

Very nice work environment and employees and great chances to advance.

Carecentrix has taught me alot in reagrds to medical claims processing , dealing with primary , and secondary claims , medical insurance guidlines ,and other insurance knowledge as needed . Also the knowledge of authorizations neede for services.

I looked forward to going to work everyday while working with Carecentrix. It was the best job experience for me thus far. The leadership team were organized and on top of everything. It was an honor working for Carecentrix. It's too bad the Houston office was closed.

Specialist was a telephonic que intake specialist. Requiring multi-tasking and increase in productivity daily.
Company unfortunately was downsized.

The claims department functioned much like a sweatshop, with disorganized and unprofessional management, gossip abounding, no employee rights, mandatory overtime nearly every week, below par pay and benefits and no loyalty towards employees.

Providing a patient inhome therapists and the equipment needed was the most satisfying part of the day. This was my primary job function and this limited co-worker intereaction. Co-workers very supportive of each other.
Managment inconsistent and reactive, policies and procedures changed as the situation at hand needed.

High volume call center 80-100 per day diffuse situations with irate customers on a day to day basis.

This was a learning experience. Training and working on a team
was wonderful.

Answered phones, took referals from Hospital case management and social workers, home health companys and home health equipment providers.Did medical coding and ICD 9.Verfied insurance with Cigna and Humana,along with a few other.

A typical day includes, data entering and adjudicating health claims for numerous providers correctly and in a timely manner.Depending on how many lines are on each claim will depend on an over-all total for the day. I also have experience adjudicating electronic claims as well, being able to complete more of these as they are already entered in the – more... system.I do work on my own with minimal supervision, but do not manage others. The hardest part of my job is concentrating with back ground noise, and running into the occasional claim that has to be put on hold for various reasons. The most enjoyable part of my job is paying a claim. There are so many claims that go unpaid for one reason or another, I feel great when I know I have paid a claim correctly and timely. – less

Very busy, work load is usually very high. The job is stressful but it's still a great place to work. They care about the employees and do thier best to reward employees when they can.

A lot of insider people working together there is no fairness in the company its not WHAT you know its WHO you know. I lasted 6 months before I had to quit. Place almost made me lose my mind. I would not refer anyone to work there!

Excellent for those who want to learn and advance to manager positions. Tons of interpersonal contact