Vice President (Former Employee) – Chicago, IL – June 28, 2017
Heavy in sales and goals - education as a business in the "old days." There is nothing wrong with making money and helping students - just need to make sure helping students comes first in that phrase - at each campus with all EC members.
Advancement - many not ready to truly lead that got their shot too early
QA Analyst (Former Employee) – Chicago, IL – January 11, 2017
If there’s a particular undertaking or project the company is involved in that you identify with or appreciate, bring it up and explain your feelings. “I thought your recent marketing campaign was highly innovative and helped people see your products and services in a new light.
Admissions Advisor (Former Employee) – Illinois – November 14, 2016
Working here is terrifying. They hold your job in a threatening manner and the management goofs off all day. No one is trained on how to be a good leader. It is terrifying because they go through sweeps of firing individuals. If they do not want you there, they will get rid of you. I had the privilege of leaving on my own accord but the turnover rate there was the reason why I beat them to the punch. Three years was three too many.
Manual Coordinator (Current Employee) – Chicago, IL – November 4, 2016
The company has a high turn over rate, and is constantly doing system maintenance which makes completing job metrics difficult. Frequent thief occurs as well, management makes no movements to stop it other than post flyers to stop it. Management also produces no form of compensation or assistance, leaving the victims frustrated and devalued.
Inquiry Response Coordinator Level II/Team Lead (Former Employee) – Chicago, IL – October 31, 2016
Would be a great day got lot students transfer over to the advisor How to let the student tell you what they are looking for in education Outstanding management at all time very helpful. I enjoy my co-workers we worked together & always was willing to help each other. Doing my job above what was required of me..
Admissions Advisor (Former Employee) – Schaumburg, IL – September 28, 2016
This is a for-profit education company. You sell education to individuals who cannot necessarily afford it. As a part of a sales driven company, you have daily performance metrics to meet. Keep in mind a vast majority of people you interact with cannot afford your services. It makes the job more difficult, but effective sales people can convince others to take on debts they cannot afford.
Your working shift changes every day with alternating weekends, even for directors and people in upper level positions. Ex, Monday you go home at 8 PM, Tuesday you go home at 4:45 PM. Every day Mon - Sat will be different. They schedule you according to the needs of the company. Benefits are decent. The culture is fun, open minded, and inviting. Everyone motivates and helps one another. Training for positions within the company is in depth, effective, but has a tendency to become annoying as it is on-going and frequent. I would not recommend this company to anyone who does not wish to be micro-managed. You are given a schedule to follow every day, every hour.
Admissions Advisor (Former Employee) – Schaumburg, IL – July 20, 2016
Your team mates are awesome but if you value your home life or life with your family then you may not get much of it working here. Must have a FLEXIBLE SCHEDULE. Ideal job for those straight outta college or kids are all grown.
Job gives good benefits once you're permanent. Most new hires are temps-to-perm. Most temps don't make it as often. Good managers just a lot of gossip behind them. But overall it is a great job that pays very well for your time, however, it just takes up most of your time. Constantly thinking about making your goal and will run over other coworkers students to make theirs.
hour lunches/benefits/good pay/overtime/great teams
must have flexible schedule forever/no time for personal life
The possibilites are limitless if you are willing to work hard
Senior Manager (Current Employee) – Atlanta, GA – June 16, 2016
great company just wish there was a bit more work/life balance. Great co-workers, management is well trained. My only other complaint is insurance but I'm not sure how much the company can do about that.
Very Easy going job but demanding as well as hard to keep up with calls
Call Center Agent (Current Employee) – schaumburg, il – June 9, 2016
Managers are very nice but at times the job can be like school because you get graded on every call and how many connects you do. Large amount of calls. Very angry customers on the daily because of being called for college. Very fast paced but easy once you learn the basics.
Advisor (Former Employee) – Schaumburg, IL – May 10, 2016
Was fun and exciting to work there. Was an easy to learn process, Although it was a temp job, i would love to go back. The management and support teams were always on the job to help if needed while even on a call.