the hours are not all they seem to be- due to the campus's needs.
you are calling student on the 24-48 hrs basis, trying to have students complete Financial. Everyone within the team has the same title " Financial Aid Advisor" which means that means there is a lot of competition for the same job. or to move up.
You are constantly on the phones everyday either making call to your designated students, or receiving call from the Financial Hotline of the school you work in. While you are remaining available on the phone you are also in charge of keeping up to date with student documents, tracking students progress, Working on assigned ISIRS each day, working on C-Code students, UEH and Overlapped students. You are also packaging them based on what they qualify in Financial Aid and are rated based on your accuracy. This is very important for them due to possible Audits in the Dept.
You have to work hand-in-hand with Admissions on campus, which sometimes can be very difficult.
the most enjoyable part of the job is educating the student who are grateful for being about to have Financial Aid explained to them in the simplest way. Many people who come from different colleges aren't as educated about Financial as you might think.
hours lunches, heath care
long hours, can be very stressful