Very productive client to work for, they take care of their employees, and members.
My daily routine was to assist members with benefits information, explain in detail questions they may have had with denial of claims. I would take payments, prepare audits, medical billing and coding. Over all management was great, I enjoyed my co-workers and the environment. The Hardest part of the job for me was not being able to have insurance reinstated for members at times, it was a heart breaker for me. The feeling and knowing I have made a difference in someone's life for the better is one of the greatest moments in any customer service and assisting people. job, I truly enjoy conflict resolution,