In 1988, Carenet Healthcare Services launched as a patient care advocacy and navigation operation within the Christus Santa Rosa Hospital System. Today, we’re an award-winning healthcare services company with a top-notch client roster and more than 20 million members worldwide. We have been recognized as one of the Best Places to Work in San Antonio for two consecutive years.
If you haven’t already, you will soon discover that Carenet Healthcare Services is an exceptional company dedicated to helping others thrive, whether it’s a patient, member, client, or co-worker.
We truly believe excellent service is everything, especially in healthcare where people are often facing difficult challenges. Nothing is more gratifying than providing an unmatched level of caring support that exceeds expectations. We call this distinctive style of service Personalized Support™.
Our service philosophy stems from our simple, yet powerful, guiding principle: treat others how you would like to be treated. We know happy customers are the result of happy employees, thus we’re committed to taking excellent care of our people so they can take excellent care of others.
In addition to following our guiding principle, we adhere to a set of core values that are reflected in everything we do: smile first, work with gusto, enjoy the ride, be memorable, always do what’s right, and strike a balance. These values guide how we conduct ourselves. As we grow, the way we operate may change but our core values will always remain constant. They are the essence of Carenet.
While technology and processes enable our business, it’s our people that drive it. We take great pride in the caring culture we have cultivated and our high employee and customer satisfaction rates. – less