Registered Nurse Care Advisor (Current Employee) – San Antonio, TX – May 29, 2016
The way they have managed to take a telecommute company and give it the same feel of a professional office setting speaks volumes for the management staff. My only problem with the job is the social isolation of working from home.
Sales and service of BCBS Fitness programs (Current Employee) – San Antonio, TX – May 16, 2016
No pay raises, Learned to be a better lead and coach. The company does not share their growth plan with agents. Management talk unkindly behind closed doors. the do not share the true numbers with the clients
Care advisor RN (Former Employee) – Fort Worth, TX – February 11, 2016
If you need to work from home then it's a decent company. Be prepared though, if your focus is making sure your patients are safe and have a good understanding of what they are dealing with, that is not their main focus. Thier focus is less patient care and more numbers. They are most concerned with keeping calls short with minimum info so you can get them off the phone and get to the next person. They do hound people unfairly who are not making thier goal times.
telemarker (Former Employee) – San Antonio, TX – December 24, 2015
This is your typical call center offering low pay 10 bucks an hr. Yet they expect the kind of work performance where most should be paid $15 an hr. Reason for low pay is so that the corporation and management can rake up high salaries. They bank on college kids or kids that live at home because you cannot survive on what they pay you otherwise. Working at Red Lobster pays more, $14 an hr. Want to work in a good call center, apply at USAA where you get wonderful benefits and they pay you what you are wort and do not take advantage of you. Oh..and do not disagree or express a different opinion because they will can you. Projects come and go here, wages NEVER change. Good luck.
Worked as a Development & Stewardship Director for a nonprofit.
Stewardship/Development Director (Former Employee) – Issaquah, WA – November 7, 2015
I worked as a Development and Stewardship Director for a nonprofit company. My job included soliciting major gifts and developing and maintaining donor relationships. I received training in donor database management and donor relationship building. The most enjoyable part of the job was putting on events and public speaking.
Engagement specialist (Current Employee) – San Antonio, TX – October 22, 2015
It is nice place to work. Everyone is very friendly. Management care about their employees and their well being. There always activies supporting different organizations. The work place is well rounded.
Engagement Specialist (Current Employee) – San Antonio, TX – August 27, 2015
The work load itself was not hard, but the campaigns that we called on we're ridiculous which in turned means that employees got told off a lot. And dealing with the poor management was the hardest part of the job. Management would not get back to you in a timely manner, that's even if they corresponded to you at all.
Care Coordinator (Current Employee) – San Antonio, TX – July 16, 2015
I have learned so much here. How to process claims, look up claims, triage patients, answer medical insurance questions on several insurance company's. Date entry, multi screens and phone lines. Co-workers are great, but dropping like fly's. Hardest part is doing your best and being treated like a prisoner. Most enjoyable is helping each and every patient.
Engagement Specialist (Current Employee) – san antonio, tx – June 16, 2015
there is no room for improvement or growth. management is never on the same page. due to the lack of support and lack of interest in an individuals job here at carenet, even the management is encouraging to leave or to find better opportunities
Engagement Specialist- Member Services (Former Employee) – San Antonio, TX – April 15, 2015
They have six core values which I they basically use as excuses to get away with getting their way. Management is full of broken promises. After being there over a year I was in the same position I started in. Things change very quickly and they are not very professional in relaying the message to the coworkers; they will lie or use a core value such as "Enjoy the Ride!" to answer your question, for lack of better terms. Favoritism is also a huge factor here. One thing i did learn working here is getting used to change in quick succession. The best part about my job working there was the interaction with my co-workers. If it were not for them I may have left months ago.
Free soda and free coffee, nice break room with a Company Kitchen
No breaks unless you clock out. Be careful who you trust.