Carenet Healthcare Services Employee Reviews in United States

Showing all 73 reviews
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Not the best place or pay
Engagement Specialist (Former Employee) –  San Antonio, TXAugust 14, 2016
If you ok with having - im serious when i say this. Illiterate semi pro ex basketball player pass you up on a positon because they have the same skin color as the manager than this is the job for you. Look no further.
Pros
Fountian drinks
Cons
Everything
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A place that offer opportunity to learn new things
Office Coordinator / Pharmacy Technician (Former Employee) –  Houston, TXJuly 25, 2016
A few major things that needs to focus on daily are scheduling delivery for medication, medical supplies, medical equipment, making sure to pre order meds for in house lab, prepping IV medication and making delivery to doctor office and to patient.
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Productive and fun workplace
Engagement Specialist (Current Employee) –  San Antonio, TX 78230July 24, 2016
A typical day at work was fun and fast paced, management and co workers are really friendly. The environment is competitive but nothing but positivity all around.
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Wonderful Company to work for.
Registered Nurse Care Advisor (Current Employee) –  San Antonio, TXMay 29, 2016
The way they have managed to take a telecommute company and give it the same feel of a professional office setting speaks volumes for the management staff. My only problem with the job is the social isolation of working from home.
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fun place to worl, very easy going
Engagement Specialist (Current Employee) –  San Antonio, TXMay 24, 2016
carenet is a great place to work with a very friendly environment.
The skills you learn help you with managing members accounts, payment information and health insurance
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No pay raises
Sales and service of BCBS Fitness programs (Current Employee) –  San Antonio, TXMay 16, 2016
No pay raises, Learned to be a better lead and coach. The company does not share their growth plan with agents. Management talk unkindly behind closed doors. the do not share the true numbers with the clients
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Fun workplace and Free fountain drinks
Interpreter (Former Employee) –  San Antonio, TXApril 21, 2016
It was a good place to work but they only work with you for a while as far as schedules and once they gave you a schedule it was hard to change the shift you had.
Pros
Free drinks
Cons
no shift flexability
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Okay place to work
PCA-Personal Care Assistant (Former Employee) –  Anchorage, AKApril 19, 2016
This place that didn't pay very well so turnover was high. Support of staff okay. Hours challenging to obtain. Challenging to have enough hours to support myself and my children.
Pros
a job
Cons
no benefits and low pay
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Fun place
Engagement Specialist (Current Employee) –  San Antonio, TXMarch 14, 2016
Enrolling members into 90 day mail order service, management is awesome, co-workers are amazing, hardest part of job is nothing.
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It's ok
Care advisor RN (Former Employee) –  Fort Worth, TXFebruary 11, 2016
If you need to work from home then it's a decent company. Be prepared though, if your focus is making sure your patients are safe and have a good understanding of what they are dealing with, that is not their main focus. Thier focus is less patient care and more numbers. They are most concerned with keeping calls short with minimum info so you can get them off the phone and get to the next person. They do hound people unfairly who are not making thier goal times.
Pros
Nice coworkers. Some flexibility
Cons
Not patient centered
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Call Center
CSR (Former Employee) –  San Antonio, TXJanuary 28, 2016
As far as call centers go this was one of the best ones to work for. The managers kept the team engaged. The Compensation and incentives were great. I enjoyed the rapport with clients as well.
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Low Wages for job expected
telemarker (Former Employee) –  San Antonio, TXDecember 24, 2015
This is your typical call center offering low pay 10 bucks an hr. Yet they expect the kind of work performance where most should be paid $15 an hr. Reason for low pay is so that the corporation and management can rake up high salaries. They bank on college kids or kids that live at home because you cannot survive on what they pay you otherwise. Working at Red Lobster pays more, $14 an hr. Want to work in a good call center, apply at USAA where you get wonderful benefits and they pay you what you are wort and do not take advantage of you. Oh..and do not disagree or express a different opinion because they will can you. Projects come and go here, wages NEVER change. Good luck.
Pros
You get hired on the sport
Cons
low wages and no raises
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I was not there long enough
Customer Service Representative (Former Employee) –  San Antonio, TXDecember 14, 2015
Typical outbound call center duties. unreasonable quotas. I loved the break room. easy money for someone who is comfortable sitting on the phones all day setting up appointments.
Pros
break room had free soda
Cons
outbound call making all day long
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Great company culture
Business Development / Trainer (Former Employee) –  San Antonio, TXNovember 9, 2015
Every effort is made to develop the espirit de corps. Consistently listed as one of the best places to work in San Antonio.
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Worked as a Development & Stewardship Director for a nonprofit.
Stewardship/Development Director (Former Employee) –  Issaquah, WANovember 7, 2015
I worked as a Development and Stewardship Director for a nonprofit company. My job included soliciting major gifts and developing and maintaining donor relationships. I received training in donor database management and donor relationship building. The most enjoyable part of the job was putting on events and public speaking.
Pros
Sales and development, events, public speaking.
Cons
Worked several weekends, Low compensation.
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not a good company to work for
engagement specialist (Former Employee) –  IH 10 san antonio txOctober 29, 2015
worked for them about a week so do two of my friends and we all absolutely hated the company and everything about them. Feel free to find out for your self its for sure not for everyone...
Pros
nothing
Cons
lots
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Enjoying the ride
Engagement specialist (Current Employee) –  San Antonio, TXOctober 22, 2015
It is nice place to work. Everyone is very friendly. Management care about their employees and their well being. There always activies supporting different organizations. The work place is well rounded.
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Needs Improvement in Management
Engagement Specialist (Current Employee) –  San Antonio, TXAugust 27, 2015
The work load itself was not hard, but the campaigns that we called on we're ridiculous which in turned means that employees got told off a lot. And dealing with the poor management was the hardest part of the job. Management would not get back to you in a timely manner, that's even if they corresponded to you at all.
Pros
None
Cons
No breaks
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Great place to move up
Trainer (Current Employee) –  San Antonio, TXAugust 26, 2015
awesome place. i cant think of anything bad to say about this company they treated me like family. I enjoyed every minute i worked here.
Pros
awesome people
Cons
n/a
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Nice place to work but does not pay enough
Corporate Trainer (Current Employee) –  San Antonio, TXAugust 20, 2015
This call center is truly customer/member focused. Your co-workers are amazing but advancement is almost non-existent. With that being said this is one of the best call centers to work for.
Pros
Great work enviorment
Cons
low pay
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Overall rating

3.6
Based on 73 reviews
5 stars
4 stars
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1 star

Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.0
Job Security/Advancement
3.0
Management
3.2
Culture
3.7

Carenet Healthcare Services Reviews by Location