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Carenet
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45 reviews

Carenet Employer Reviews

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yes customer service
Customer Service Representative (Former Employee), San Antonio, TXSeptember 25, 2014
I enjoyed talking to people all around the world and my day would go by so fast.
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fun place to work everyone is nice
Engagement Specialist (Current Employee), San Antonio, TXSeptember 22, 2014
Pros: free drinks
Cons: great healthcare
Carenet is a good place to work free drinks nice people management is very great.
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About Carenet
Lead- Engagement Specialist (Current Employee), San Antonio, TXSeptember 10, 2014
Carenet is a nice place to work. They have a project setting for everyone and the pay and bonus are comparable. They have an amazing break-room with free coffee, tea, and soda. They also have a vending machine "store". Instead of having a few vending machines, they actually have what is called a "company kitchen". This includes frozen and refrigerated – more... items, chips, fruit, sodas, energy drinks, etc. – less
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Good
Medical Sales Representative (Former Employee), San Antonio, TXSeptember 2, 2014
Good place to work. Good co-workers and management. Very good training offered before working on the floor.
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Positive work environment
Medical Sales Representative (Former Employee), San AntonioSeptember 1, 2014
Pros: helpful management
As a call center there was an exceptional focus on both our services and also to employee wellness which provided a fun experience.
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Fun workplace, very productive andvery friendly
Contact Supervisor (Former Employee), San Antonio, TXJuly 31, 2014
Pros: insurance, awards, fun days, picnics, bonuses
We had different programs running; some are customer services and others like engagement. We take care of the members needs on either program and deliver great customer service experiences.
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Good work and life balance
Care Coordinator Tier 3 (Current Employee), TexasJuly 6, 2014
Learn several aspects of different accounts, interaction and training is on going. Nice entry level position for someone interested in health care services.
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I've enjoyed being at Carenet for many years and still happy
Nurse- Clinical Services (Current Employee), San Antonio, TXJuly 3, 2014
Pros: great atmosphere, good teamwork, they listen to their employees, you're helping people
Cons: lots of learning to do with this job, fast paced
I've been with Carenet for several years. The company continues to grow and yet culture is stll positive and plentiful. This job keeps me challenged and not bored. My co-workers are fun, hard-working and supportive. The management team are personal and knowledgeable. The technology for work is ok but could be better. They are flexilbe with scheduling – more... -with advance notice. – less
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Great company! Doing Great things!
Manager (Current Employee), San AntonioJuly 3, 2014
Very comfortable atmosphere where hard work is recognized. This company does more for their employees than any other company I have ever worked for. Food trucks (the company picks up some of the tab for each employee), contests and special events, yearly company parties (that is rare now a days) casual days and logo days. They care about SA and they – more... have a mission that they share with everyone in the company. Allowing for everyone to feel that they are involved. – less
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Upbeat and Caring Envirionmnet
Support/Floor Lead - Inbound (Former Employee), San Antonio, TXMay 28, 2014
Pros: free drink station of sodas, coffee, tea.
Cons: no annual cost of living raise or raises at all, problem with adequate parking.
Very fast paced daily schedule on the production floor. Leadership, reliability, employee communications, positive evaluations, managerial skills are just a few things I learned and expanded on at Carenet. Management and co-workers were all upbeat, caring and motivational to succeed in the positions and the company. The hardest part of the job was monitoring – more... and staying on top of the calls to keep morale and motivation up on the floor. The most enjoyable part of my job was my co-workers. I truly cared and respected them fully and they did so in return to me. – less
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overall
Lead Engagement Specialist (Former Employee), San Antonio, TXMay 8, 2014
Cons: no raises, no advancement opportunity
Carenet is a good company to work for if you do not mind working in a "man's" world. Management does nothing to help with advancement and they fire people for no reason. The most enjoyable part of the job was the agents.
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Great Work Environment
Administrative Assistant/Workforce Coordinator (Current Employee), San Antonio, TXApril 27, 2014
Pros: great environment and hours
Cons: pay
Great Work Environment with great employees. A great place to grow but I am hoping to gain more hands on experience in a hospital or healthcare setting.
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Great Company, willing to teach new things.
Staff Accountant (Former Employee), San Antonio, TXMarch 26, 2014
• Run Daily report and input deductions and reimbursements in ADP.
• Assist in the development and implementation of the new payroll system, UltiPro .
• Review and post receipts, invoices and payments to appropriate ledgers and spreadsheets.
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Productive workplace
Care Coordinator (Current Employee), San Antonio,TXMarch 20, 2014
Great communication with all the team and supervisors. Great place to move up the ladder
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Ok work place
Member Services (Former Employee), san antonio,txMarch 20, 2014
Pros: every one there were friends and team player
Cons: short breaks and not enough information to give to members
a typical day would be a very high call volume.
Making outing call to member regarding there benefits, annual screening, setting them doctors appts, finding the members pcp in there areas and open enrollments.
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nice friendly co-works
Inside Sales Associate & Lead Representative (Current Employee), San Antonio, TXMarch 10, 2014
Great company just looking for more rapid advancement.
The company is great for someone wanting to get medical experience.
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Stable Team Player Overtime Productive
Engagement Specialist (Former Employee), San Antonio, TexasFebruary 20, 2014
Setting goals preparing and assisting team players using my experience to help better the lives of members
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Productive and determined with exceptional communication skills
HR Coordinator (Current Employee), San Antonio, TXJanuary 16, 2014
I have strong interpersonal and organizational skills along with excellent written and verbal communication capabilities.
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great place to have different CSR jobroles by contract
Customer Service Representative (Former Employee), 11835 Interstate 10 San Antonio, Texas 78230December 28, 2013
Pros: 30 min. lunch
Cons: traffic, no place to park if an employee
Fun, Friendly, and Respectful Coworkers. Not alot of advancement available if you keep to yourself.
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If you get an offer from them, run.
Engagement Specialist (Former Employee), San Antonio,TXNovember 21, 2013
Pros: nothing
Cons: everything
You will never get a raise. They don't give raises. Matter of fact if you get transferred to another project there is a good chance you will get a pay decrease if that project pays less. Don't expect any help from the Managers if you need help with a call or have an irate Customer that is insistent on talking to a Supervisor. They refuse to take the – more... call and throw you to the wolves with out an explanation. This has happened way more than once with more than one manager. They will tell you to get someone on the floor who is not on a call and tell them to play like they are the supervisor. Majority of the time you are ignored. If you have a work related issue they will either completely ignore you or will tell you they will look into it and never get back to you. When it comes to coaching, There is no QA department like other professional companies do. Each manager monitors their own team. When you are doing good they don't tell you anything. But when you make a mistake they are very quick to jump down your case about it. So any coaching session given at any time will go something like this. You did this and this wrong you cant do this or that or say this or that. Not a word of positive reinforcement or comments about what you did right. Unless you have your nose up management's rear and be there to tell them what a great job they are doing and how much of a great manager they are you will never get promoted. They will jump your case for being on third party websites while they sit there and do their shopping online. I have personally seen this. So if you like being treated like a back woods inbred, made to feel that your not worth anything, never delivering on the promises they make you and being thrown to the wolves when a customer has a legitimate issue then this is definitely the place to work for you. – less

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About Carenet

In 1988, Carenet Healthcare Services launched as a patient care advocacy and navigation operation within the Christus Santa Rosa – Read more