My typical day at CareOregon consisted primarily of processing pharmacy prior authorization requests for Medicare and Medicaid, taking phone calls from members, providers, and pharmacies; calling Medicare members to verbally notify them of coverage determinations, and assisting with Medicare compliance audits. I learned a lot about Medicaid, specifically Oregon Medicaid in this job.
I enjoyed my co-workers at this job, they helped make the work enjoyable. I also enjoyed getting to be more hands on with some of the Medicare compliance auditing and being able to provide feedback to leadership about potential areas of risk and offer suggestions on how to mitigate the risk.
Often the hardest part of the job was the work environment I had to work in. The department was heavily micromanaged and leadership was not usually receptive to new ideas. There was also an extreme amount of office gossip and many co-workers seemed to spend an inordinate amount of time complaining about each other which created a hostile and toxic work atmosphere most of time.
CareOregon provides amazing benefits and better than average pay in an effort to lure talent and keep them. There is an excellent work/life balance with this company and upper level management is approachable and keeps a positive relationship with employees.