Tier 2 Technical Support (Current Employee) – Dublin, OH – May 1, 2017
This company does not pay their IT staff what fair market value dictates they should be paid. They continue to ask them to do more, without offering additional compensation. Also, merit increases are not tied to job performance. Which, makes absolutely no logical sense.
Case Specialist (Former Employee) – Dublin, OH – April 30, 2017
I loved working with my clients and built many lasting relationships with my co-workers and clients. Depending on your supervisor some would get away with not having to complete as much work and given "passes" while there work was passed off to the staff already on over load.
Great training, nice environment but difficult caseload
State fund claims examiner (Former Employee) – Dublin, OH – March 21, 2017
The company does not have enough examiners to spread out clients. In order to provide the best customer service more examiners are needed. Current caseloads do not allow examiners to provide the level of customer service that should be given.
It's a very comfortable relaxing place to work. It's nice to have co-workers as well as supervisor ask about your life and genuinely care. The work policies are laid backand not so standard to other places of employment and I 've had my different experiences with multiple companies.
Health Information Specialist (Former Employee) – Dublin, OH – March 8, 2016
I absolutely loved this job except for I believe that HIM Specialist should get paid more but they took care of their employees. We got big Christmas bonus and always was rewarded for the effort that we put into the job.
Team Assistant (Current Employee) – Dublin, OH – December 15, 2015
Working here for Careworks has been a privilege. I have been honored to be promoted through the company from, an HIM Specialist to a Team Assistant. Being a Team Assistant, usually my work consist of assisting any case specialist, manager and nurses with extra work they may need help with. I have worked with the bureau of workers compensation, all Microsoft programs, as well as mailing and faxing C-9 request to the appropriate parties.
While starting off at Careworks for the entry level department as an HIM Specialist, I have received honors in weekly time management award along with a perfect star for 90% or above in my weekly audits. When working as a Team Assistant I was also honored with 100% every weekly audit since my first week in the department.
Medical Bill Payment Specialist (Current Employee) – Dublin, OH – June 19, 2015
My typical day consisted of processing low to high level bills for the Bureau of Workers Compensation. The Management there was like a rotating door and they never seemed to listen to ideas or concerns that you may have. The department Manager did nothing for the moral within the department, not awards, warm fuzzies, nothing. Her interpersonal relationships with her employees that do the processes is very poor. She only talks to them if she needs something, and only communicates with the managers. The hardest part about going to work is the repetition in the job, no chance for advancement, and company not open to no ideas. What I enjoy the most is the people, I developed great relationships while working there.
Telephonic Nurse Case Manager (Former Employee) – Dublin, OH – July 20, 2014
It was expected that you complete calls to the Self Employed Business Owners when an employee was injured on the job. Completed assessments and followed them through care received and provided them with recommendations. Completed CarePlan for members, spoke with Owner of company to assure employee was ready to return to work. Difficult getting employee to return calls.
Health Information Specialist II (Current Employee) – Dublin, Ohio – June 16, 2014
A typical day at work for me would be me being on fax lines. This requires you to be on the computer for eight hours and record everything you index. I have learned a lot of information regarding patient claims and indexing medical bills to adjustments. I have learned forms for workers compensation. I have learned different medical terminology to better help the patients with their claims. My co-workers are great but I feel we can't talk to one another because we will get in trouble. It feels like a high school environment, the management is not approachable or understanding. The most enjoyable part of the job to me is knowing that I am helping along a patient in their workers compensation claim.
ADR Team Assistant (Former Employee) – Dublin, OH – December 2, 2013
I start off by ordering Medical Files, Look for Dismissal/Pend Letters, Copy and Send out files to the Doctors for Reviews, Prep Files, and Fax ADR Packs to the BMV. My co-workers where the best, I really enjoyed them. The most enjoyable part of the job was the Administrative part of it; because I came from building cars to learning something new and exciting. I really do like working in an office type setting.
I've had the chance of learning new things, so I could be competitive with my competitors.
I had to leave because I could not advance like I wanted to.