Pros: free drinks, discounts on product, clean environment
Cons: open every day except christmas and new year's
Arriving at work entailed either setting up in the morning or taking over from previous shift, cleaning, brewing coffee/making drinks, serving customers, keeping orders in order, collecting proper amount of payment, always polite and happy.
It gave the chance to think quickly, work hard, anticipate needs, learn about coffee (roasting, growing, taste) – more... and speak with a smile.
Management sought to teach everything, from coffee tasting to proper restocking of items needed behind the counter. It was always encouraging, truthful and willing to help when needed. Management desired to have the best employees and therefore required the best work.
Coworkers were supportive, friendly and hard working. They also sought to make every customer feel welcome.
Best part of the job was meeting new people, learning names, making them smile and laugh or listening on a hard day.
Most difficult part of the job was watching someone walk away with everything ordered and great service but still having a bad day. – less