Caring.com Employee Reviews

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exploitative of employees and seniors/their families
Sales Representative (Former Employee) –  FloridaSeptember 22, 2017
sweatshop, high turnover, unethical, manipulative on comp plans. harasses customers, push to hire offshores, inequitable pay for same position, steers leads inequitably, no holiday pay, mandatory overtime because they can't get lead purchase to match staffing capacity, excessive comp payment to non producing roles/favorites
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Awesome
Senior Living Property Advisor (Former Employee) –  Surprise, AZAugust 8, 2017
Great company
Great pay
Great hours
Great benefits
Great training program and support
Great commission plan
Great referral service
Great upper management team
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Great to work from home
Senior Community Liaison (Current Employee) –  San Mateo, CAApril 6, 2017
You can only work here if you don't need the money. Management does not value workers. They receive payment for every move in but will come up with a compensation plan to serve them and not pay you. Compensation plan changes every few months. I lived through 10.
Pros
work from home
Cons
Micromanage - always thinking of ways not to pay your bonus
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Online job that requires exceptional listening skills; flexible schedule
Audio Transcriber (Current Employee) –  USAFebruary 1, 2017
I work as a home-based, online audio transcriber of generally clear Skype calls. Availability of audios to work on is very limited - you have to fight/compete with other transcribers in order to be able to claim audios to transcribe. My direct manager is easy to work with and has been quite supportive and accommodating since Day 1. Despite said scarcity, I consistently produce the most transcripts at the end of each month and I'm always the first one to finish all tasks required of each transcriber.
Hardest part of the job is the scarcity of work, while the most enjoyable part is the flexibility of schedule and being able to work from the comfort of my own home.
Pros
Flexibility of schedule; comfort of working at home
Cons
Scarcity of audios to transcribe/work on
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Job
Customer service (Former Employee) –  San Mateo, CAOctober 19, 2015
Answered 100 or more inbound calls a day, Also helpdesk tickets per day. My colleagues was the best part of the job. Management started hiring out side of the office including other countries
Pros
worked on my own
Cons
Started hiering out side of the office in other states and country
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Overall rating

3.3
Based on 6 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
2.4
Job Security/Advancement
2.4
Management
2.8
Culture
2.6

Caring.com Reviews by Location